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Fresh On Eventify

How Are User Credits Calculated?

How Attendees Log In to the Event App or Web Portal

How Organisers Can Share Help Articles with Attendees, Exhibitors and Speakers

How to Choose an Eventify Plan to Host Your Event

How to Connect Eventify to Google Analytics 4 (GA4)

How to Enable Two-Factor Authentication (2FA) for Admins

How to Log In to the Eventify Admin Panel

How to Reset a Forgotten or Lost Admin Password

Why Stripe's Totals Don't Match the Amounts in Eventify's Reports

Eventify Admin Settings

How Are User Credits Calculated?

How Eventify Platform Fees Work: Wallets and Fee Receipts

How to Add Multiple Admins to Manage Your Event

How to Change Your Login Email or Delete Your Eventify Account

How to Close an Event in Eventify: Archive or Delete

How to Enable Single Sign-On (SSO) for Your Event

How to Find Your Account Usage History

How to Fix Admin Panel Access, Cache and Email Issues

How to Manage Companies in Account Settings

How to Set Admin Roles and Permissions in Eventify

How to Submit Details for Your White Label Event App

How to Upgrade or Renew Your Eventify Plan and Buy Add-ons

How to View Billing Details, Update Billing Info and Pay Invoices

Understanding MAA Credits and License Usage in Eventify

What Happens When Your Eventify Subscription Expires

Setting Up An Event

How to Add a Custom Domain for Your Event Landing Page

How to Add and Edit Interest Tags for Attendee Networking

How to Change the Event Timezone

How to Change the Event URL

How to Create a New Event in Eventify

How to Duplicate an Event in Eventify

How to Find Event Vendors with ProFinder

How to Set Up a Virtual or Hybrid Event

How to Set Up the Live Display Screen for Your Event

How to Set Your Event Name and Description (and Avoid Restricted Words)

How to Set Your Event Start and End Dates

How to Turn Event App Features On or Off

How to Use the Event Overview Page and Setup Checklist

Customise The Event Branding

How the Branding Module Works for Your Branded Event App

How to Customize Profile Picture Frames in the Event App

How to Customize the Event App Menu, Tab Bar and Quick Links

How to Customize the Event App Splash Screen

How to Set Up Social Boost Posts for Event Social Sharing

How to Set Your Event App Logo, Cover and Brand Colors

User Registration

Can I Rename The Profile Details Section In The Registration Form?

Can I Use Google Forms or Microsoft Forms for Event Registration?

How to Add and Sell Exhibitor Booths on a Floor Map

How to Add a New Floor Map for Exhibitor Booths

How to Add Social Links to Registration Forms

How to Create a Public Event Registration Link

How to Create a QR Code for Event Registration

How to Make a Custom and Dynamic Checkout Form

How to Make Registration Form Questions Mandatory

How to Modify a Registration Form

How to Set Up Approval-Based Registration

How to Set Up a Ticket Refund Policy for Your Event

How to Update Checkout and Registration Form Settings

Which Fields Cannot Be Deleted From The Registration Form?

Why Does The Date Format Look Different For Different Attendees?

Event Settings

How to Add the Why Attend AI Widget to Your Event Website

How to Add or Manage Multiple Admins for an Event

How to Customise Email Templates for User Groups

How to Integrate Salesforce with Eventify

How to Integrate HubSpot with Eventify

How to Export Eventify Data with Zapier Triggers

How to Import Data to Eventify Through Zapier

How to Set Up Multiple Languages for Your Event App

How to Use Integrations to Embed Forms, Tickets and Sessions

How to Change Your Eventify Account Password

How to View Billing Details, Update Billing Info and Pay Invoices

How to Find Your Account Usage History

How Are User Credits Calculated?

How to Submit Details for Your White Label Event App

How to Schedule

How to Bulk Add Sessions to Your Event Schedule

Sell Individual Sessions: Standalone Pricing & Purchase Links

How to Manage Session Check-Ins and Attendance Tracking

How to Export Your Event Schedule and Session Details

How to Set Up Check-In Types for Specific Sessions

How to Set When Attendees Can Rate a Session

How to Delete All Tracks with Sessions at Once

How to Bulk Assign Users to Sessions

How to Delete All Sessions at Once

How to Bulk Edit Sessions in Your Event Schedule

How to Add a Session to Your Event Agenda

How to Bulk Import Sessions from Excel or CSV

How to Link Sponsors to a Session

How to Link Exhibitors to a Session

How to Link Speakers to a Session

How to Collect Session Ratings and Feedback

How to Enable Live Polls for a Session

How to Enable Live Q&A for a Session

How to Set Up and Join Virtual Sessions with Zoom or YouTube

How to Bulk Import and Export Event Data

How to Showcase Important Event Media With or Without Restrictions

How to Enable Self Check-In for a Session

How to Download the Event Schedule as PDF or Excel

Can Multiple Speakers Speak in the Same Session?

Can I Have a Pre-Recorded Virtual Session?

How to Add Private Sessions to Your Event

How to Bulk Add Sessions (Import or Bulk Edit)

How to See Which Attendees RSVP to Your Session

How to Create Paid Sessions with Tickets

How to Add Multiple Tracks to Your Event Schedule

How to Add a Schedule to Your Event

Manage Attendees

How to View Attendee Activity and Login Logs in the Activity Tab

How Attendees Log In to the Event App or Web Portal

How to Restrict Attendees to Single Device Login

How to Make Login Mandatory for Your Event App

How to Add Attendees Manually

How to Send Welcome Emails to One or All Attendees

How to Restrict Features Based on User Groups

How to Create and Customise User Groups

How to Turn Matchmaking User Suggestions On or Off

How to Download Uploads and Handouts From the Event App

How to Manually Add Attendees to Your Event

How to Manage Attendee Access with Registration Status

How to Resend the Welcome Email to Attendees

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How to Update or Delete an Attendee's Details

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Manage Attendees

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Manage Ticketing

How to Give Attendees Access to Specific Event Days

How to Remind Buyers to Assign Their Tickets

How to Connect Regional Payment Gateways for Ticket Sales

How to Include Sessions in Tickets or Sell Them as Add-Ons

How to Import Existing Ticket Orders

How to Set Up Early-Bird and Tiered Ticket Pricing

How to Use Advanced Ticket Settings

How to Create Sponsor and Exhibitor Tickets with Included Passes

How to Enable and Manage the Waitlist for Sold-Out Tickets

How to Configure Registration Settings on Eventify

How to Build an Event Registration Form on Eventify

How to Design and Print Event Name Badges on Eventify

How to Connect a Payment Gateway on Eventify

How to View and Export Sales Reports on Eventify

How to Mark an Offline Order as Paid on Eventify

How to Update an Existing Ticket Order on Eventify

How to Resend an Order Confirmation Email on Eventify

How to Cancel a Ticket Order on Eventify

How to Set Up Free Event Tickets on Eventify

How to Create and Manage Ticket Types on Eventify

How to Issue a Refund for a Ticket Order

How to Create a Ticket Order Manually

How Offline Payment and Pay Later Work on Eventify

How to Add or Change a Ticket Tag

How to Search or Filter Sold Tickets

How to Transfer a Ticket to Someone Else

How to Download a Lost Ticket Invoice

How to Export and Share Ticket Sales Reports

How to Track Your Ticket Sales

How to Set Ticket Prices and Choose Who Pays the Fees

How to Edit a Ticket on Eventify

How to Set Up Payment Options for Event Tickets

How to Delete a Ticket on Eventify

How to Create a New Event Ticket on Eventify

How to Manage Event Passes and Your Ticket Sales Page

How to Export Your Attendee List to Excel

How to Manually Allocate Tickets to Special Guests

Can One Attendee Have Multiple Tickets?

How to Check In Attendees at Your Event

Badge Scanning, Check-In & Badge Printing

How to Email Badges to Attendees Before the Event

How to Design a Double-Sided Event Badge

How to Set Up Kiosk Mode for Event Self Check-In

How to Use the Check-In Dashboard to Track Arrivals

How to Undo an Attendee Check-In on Eventify

How to Check In Attendees with the Eventify App

Brother Printer Error Codes for Event Badge Printing

How to Export a List of People Who Scanned Exhibitors or Sponsors

How to Customize the Kiosk App for Badge Printing

How to Set Up a Brother Label Printer for Badge Printing

How to Set Up a Zebra Printer for Event Badge Printing

Which Printers Can I Use to Print Event Badges?

How to Reprint or Reassign a Misplaced Badge

How to Print Event Badges Onsite

How to Assign Different Badges to Different User Groups

How to Make Accurate Event Badges with Attendee Data

How to See How Many Attendees Actually Checked In to Your Event

How to Make Event Check-in Faster for Large Crowds

Eventify Analytics

How to Add a Trivia Challenge in Gamification

Is There a Social Feed Open to All Attendees in the Event App?

How Do I Generate Leads? Lead Retrieval for Exhibitors

How to Get Your Event Analytics Overview from the Dashboard

How to Get Session Analytics Data for Your Event

How to Get Speaker Analytics Data for Your Event

How to Analyze Attendee Networking at Your Event

How to Analyze Chat Interactions and Engagement in Your Event

How to Analyze Social Feed Interactions at Your Event

How to Get Sponsor Analytics Data for Your Event

How to Get Exhibitor Analytics Data for Your Event

Where to Find Advertisement Insights for Your Event App

Can I Download Session Analytics Data?

How to Get Event Analytics Data for a Custom Date Range

How to Check In Attendees at Your Event

Outreach

How to Track and Resend Event Emails with the Email Log

How to Manage Event Email Templates in Eventify

Does Eventify Support WhatsApp Notifications?

How to Generate and Send Event Certificates to Attendees

How to Send Event Emails from Your Own Domain with Custom SMTP

How to Edit Event Email Templates and Track Sent Emails

How to Send Email and Push Notifications to Attendees

How to Add a Redirect Link to Push Notifications

How to Send Push Notifications to a Specific Attendee Group

How to Schedule a Push Notification for Your Event

How to Send Custom Push Notifications to Attendees

How to Share Event Announcements Without Push Notifications

What Do Push Notification Statistics Mean in Outreach?

How to Enable Event App Push Notifications on iPhone and Android

Abstract Calls

How to Track Abstracts with the Overview and Reports

How to Manage and Export Abstract Submissions

How to Accept Abstracts and Turn Them into Sessions

How to Publish, Embed and Track Your Abstract Submission Portal

How to Manage Abstract Reviewers and Their Workload

How to Set Up Multi-Round Abstract Reviews

How to Import Shortlisted Abstract Submitters as Attendees

How to Collect Abstracts for Your Event

How to Design a Custom Abstract Submission Form

How to Manage a Large Number of Abstract Submissions

How to Add Abstract Reviewers and Manage Submissions

How to Allow Abstract Resubmission

What Features Does the Abstract Reviewer Tool Offer?

Promotions & Discounts

How to Create Personalized Ticket and Registration Links

How to Track and Manage Promo Codes and Coupons on Eventify

How to Create a Bulk Tiered Discount for Group Tickets

How to Create a Buy X Get Y Coupon on Eventify

How to Create a Discount Coupon or Promo Code on Eventify

How Can I Link a Promo Code to a Single Ticket?

How to Add One Promo Code for All Tickets

Can Attendees Apply Multiple Promo Codes at the Same Time?

How to Set Up Percentage and Amount Based Promo Codes

How Do Promo Code Usage Limits Work?

What Are the Benefits of Promo Codes for Events?

How to Delete a Promo Code on Eventify

How to Edit a Promo Code on Eventify

How to Sell Tickets on Your Website or Outside Eventify

How to Add A Promo Discount

Support & Feedback

How to Answer Attendee Support Chats in the Admin Panel

How to Contact Eventify Support About Event Setup Issues

How to Run Live Q&A and Polls in Event Sessions

How to View and Export Session Ratings

How to Collect Session Feedback with Rating Forms

How to Collect Attendee Feedback with Event Surveys

Manage Contents

How to Add All Speakers at Once with Import

How to Add a Location Map for Your Event Venue

How to Add an Interactive Event Map with Booths

How To Add Booth Staff for an Exhibitor?

How to Add Booth Staff for a Sponsor

How to Add Web Pages and Custom Content with Webview

How to Bulk Import Attendees from a CSV or Excel File

How to Bulk Import Exhibitors from a CSV or Excel File

How to Bulk Import Speakers from a CSV or Excel File

How to Bulk Import Sponsors from a CSV or Excel File

How to Create Sponsor Categories for Your Event

How to Display Sponsor and Advertisement Banners in the Event App

How to Download Exhibitor Files in the Event App

How to Download Speaker Files and Presentations in the Event App

How to Download Sponsor Files in the Event App

How to Edit the Exhibitor Profile Form

How to Edit the Sponsor Profile Form

How to Export Event Gallery Images

How to Highlight News Items in the Event App

How to Let Another User Manage a Speaker Profile

How to Let Attendees Add Photos to the Event Gallery

How to Upload a File for a Speaker

How to Upload and Manage Photos in the Event Gallery

How to Use the Interactive Map for Booths and User Groups

Engagement & Networking

How to Create and Manage Custom Teams for Quests

How to Use the Quest Leaderboard: Individual, Team and Group Views

How to Export Gamification and Leaderboard Data

How to Announce Quest Winners and Notify Them

How to Add Bonus Points to Gamification Participants

How to Configure Gamification Reward Settings

How to Send Participation Certificates for a Quest

How to Manage Quest Entries and Verify Submissions

How to Manage and Organize Gamification Challenges

How to View and Manage the Gamification Leaderboard

How to Set Up Communities for Attendee Networking

How to Set Up an Event Survey for Attendee Feedback

How to Add a Quest Challenge in Gamification

How to Add a Trivia Challenge in Gamification

How to Add a Scan QR Challenge in Gamification

How to Set Up Social Boost for Social Login and Sharing

How to Create Live Polls for Sessions

How to Set Up Live Q&A for Sessions

How to Use Event Gamification to Boost Attendee Engagement

How Attendees Connect and Book Meetings in the Event App

How to Control Who Can Post in an Event Community

How to Create Different Types of Event Communities

How to Build an Event Community in the Eventify App

How Exhibitors and Sponsors Can Get More Leads from Their Booth Profile

Written for:
Attendees, Exhibitors, Sponsors & Speakers
Attending, exhibiting, sponsoring or speaking at an event? See the help for attendees, exhibitors, sponsors and speakers.Organising an event on Eventify? See the help for event admins and organisers.
Published on
September 29, 2026
Last updated on
September 30, 2026

Attendees decide whether to visit your booth from your company page in the portal. Work through this checklist before the event to collect more leads at a trade show or conference. Each item says what attendees see and links to the full steps.

1. Complete the top of your page

#image# A company page as attendees see it, with banner, logo, company name, booth number and the Show Interest button

Attendees see your banner, logo and name first, then your About text (sponsors see this field as Description).

  • Upload a banner and a square logo. Both must be between 10 KB and 20 MB.
  • Write an About that says what you sell and who it's for. Put the most useful sentence first.
  • If the Logo label shows a red "!" with "Complete your profile!", your organiser requires a logo. Add it before you submit.

See How Exhibitors and Sponsors Can Edit Their Company Profile.

2. Pick your industry and categories

On your page, Industry and Product Category show as chips. When an attendee clicks a chip, they see other companies with the same industry or category.

  • If your profile form asks for an industry, choose the closest match.
  • Give each product the right category and sub-category when you add it.

3. Add your products

Attendees see your products on your company page, with their own search, and in the event's product listings.

  • Add each product with a clear title, a short description, a category and an image.
  • The product image must fit within the size limit your organiser has set.

See How Exhibitors Can Add and Edit Their Products.

4. Offer a coupon or deal

#image# The Coupons & Deals section on a company page with Read More and Copy Code

Your offers show in Coupons & Deals. Attendees click Read More for the details and Copy Code to copy a coupon code.

  • Say in the description where and how the code can be used. The portal shows the code but doesn't redeem it.
  • Set a valid-till date, and remove offers that have ended.

See How Exhibitors and Sponsors Can Add Coupons and Deals.

5. Add documents, images and videos

Attendees see Image Gallery, Video Gallery and Files, where each file has a Download button.

  • Upload the brochure, price list or spec sheet you would hand out at the booth.
  • Add a few photos of your products or your stand.

See How Exhibitors and Sponsors Can Add Gallery Images, Videos and Documents.

6. Check your booth number and map link

Attendees see your booth number on your card in the list and at the top of your page. The Booth Information card has View on Map, which opens the floor map when your organiser has set one up.

Open your own page and check the booth number is right. If it's missing or wrong, contact your organiser.

7. Add your booth team

#image# Booth Personnel cards on a company page with Send Request, Message and Let's Meet buttons

Attendees see the people on your booth under Booth Personnel (exhibitors) or Contact Person (sponsors). From each card they can click Send Request, Message or Let's Meet.

  • Add every colleague who will staff the booth, using the email they registered with.
  • Ask each of them to complete their own attendee profile with a photo and job title, since that's what the card shows.

See How Exhibitors and Sponsors Can Add and Manage Their Booth Team.

8. Follow up on Show Interest

Attendees click Show Interest on your page and write a short note. Each one appears in Leads, Interested In You, with their note, their interests and how many interests you share.

  • Check the list during the event, not only after it.
  • Reply with Message or Schedule Meeting, or send a connection request first if those buttons aren't shown.

See How Exhibitors and Sponsors Can Follow Up with Interested Attendees.

9. Keep your lead form short

Your team fills in the lead form each time they qualify a lead. A long form slows the booth down on a busy day.

  • Keep only the questions you will use for follow-up, and make only the essential ones mandatory.
  • Tick Exportable in scanned lead data on every field you want in your export.
  • Qualify leads when you have time. Badges are scanned in the Eventify mobile app, and you can open Lead details in the portal later to add the score and notes.

See How Exhibitors and Sponsors Can Customize Their Lead Retrieval Form and How Exhibitors and Sponsors Can View, Qualify and Export Leads.

10. Check your Stats card

Open your own company page from Exhibitors or Sponsors. The Stats card shows Bookmarked, Views, Messages and E-mail. Only you and your team see it. Your event may call these sections something else, such as Partners.

Look at it after you change your page, and again during the event. See How Exhibitors and Sponsors Can Read Their Dashboard and Profile Stats.

In the mobile app

Attendees using the Eventify app see your company page there too, built from the same profile. A few things work differently for you and your team:

  • Qualify while the conversation is fresh. After each scan, Scan Result opens straight away. Pick the score and answer the questions before the next visitor, or come back to the lead later from Leads.
  • Sync before you leave the booth. Leads captured without internet wait in the Offline tab. Tap Sync All once you're back online, and always before you log out.
  • Do the setup in the portal. Items 7, 8 and 9 (your team, Interested In You and the lead form) can't be done in the app. Attendees using the app don't see Show Interest on your page.

See How Exhibitors and Sponsors Can Scan Leads in the Mobile App and How Exhibitors and Sponsors Can Qualify, Sync and Export Leads in the Mobile App.

Common questions

How do I collect leads at a trade show with my phone?

Scan attendee badges from Lead Retrieval in the Eventify mobile app, then qualify each lead on Scan Result. You can add the score and notes later from Lead details in the portal.

Can attendees using the app click Show Interest?

No. Attendees using the app don't see Show Interest on your page. Your team, Interested In You and the lead form are all set up in the portal.

What should I write in my company About text?

Say what you sell and who it's for, and put the most useful sentence first.

Related articles

  • How Exhibitors and Sponsors Get Started in the Exhibitor Portal
  • How Attendees Can Visit Exhibitors and Sponsors
  • How Exhibitors and Sponsors Can Edit Their Company Profile
  • Frequently Asked Questions for Exhibitors and Sponsors

Don't see this? Your organiser decides which features are switched on for your event and who can use them. See Why Attendees Can't See a Feature in the Event Portal.

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