Exhibitor products show on your company page and in the event's product listings, where attendees can browse them. You can add and edit products from My Products, or from the Products section of your exhibitor profile.
The page shows only your company's products. Use Search Products... to find one, switch between grid and list view, or filter by Product Category.
#image# My Products page showing the search box, the + Add a Product button and a grid of product cards
My Products is available to exhibitors. Your organiser also needs to have included products in the exhibitor profile form.
#image# Add a Product dialog with the category, sub-category and image upload fields and the Discard and SAVE buttons
A spinner shows while the product saves. When it's done you'll see "Updated successfully", and the product appears on your company page.
The product image must fit within the size limit your organiser has set. Required fields show "This field is required!" until you fill them in.
To close the dialog without keeping your changes, click Discard. If you click SAVE without changing anything, nothing is saved.
Products are removed from your exhibitor profile, not from My Products.
#image# Products section of the exhibitor profile form with the pencil and trash icons on a product card
You can also add and edit products here with Add a Product and the pencil icon. Changes made in the profile form only go live when you click Submit.
There's no My Products page in the Eventify app. You add products inside your exhibitor profile form instead.
#image# App: Add a Product screen with the category and sub-category fields and the Upload button
The add button disappears once you reach the number of products your organiser allows. To search your products or filter them by category, open My Products in the portal in a browser.
My Products says "No products available". What now?
You haven't added any products yet. Click + Add a Product to add your first one.
I got "Something went wrong." when saving.
The product wasn't saved. Try again. If the problem continues, check the image is within your organiser's size limit.
Why don't I see My Products?
My Products is only available to exhibitors, and your organiser needs to have included products in the exhibitor profile form.
How do I delete a product?
Products are removed from your exhibitor profile, not from My Products. Open My Exhibitor Profile, click the trash icon on the product card in the Products section, then click Submit.
Don't see this? Your organiser decides which features are switched on for your event and who can use them. See Why Attendees Can't See a Feature in the Event Portal.
