Eventify calculates user credits based on a tailored logic designed for your event. This logic determines the number of users who have logged in and the remaining credits within the specified period. You can easily monitor your User Credits from Billing Details & Usage History.
To monitor your User Credits from Billing Details & Usage History, follow these steps:
Interactive Guide
Or check the step-by-step guide
1: Access the Eventify Admin Panel and navigate to Profile
2: Go to Account Settings
3: Go to the Side menu and click on the "Usage History"
4: User Credits will give you the detailed break down
5: Credit: This represents the number of user credits allocated based on the total number of attendees at your event(s). For instance, if you have 200 users attending your event, you'll receive 200 credit users
6: Used: This indicates the number of users who have logged into your event. For example, if out of the 200 users, only 90 have logged in, the Used section will display this figure
7: Remaining: This shows the count of users who have yet to log into the app. Using the previous example, if 90 users have joined, the Remaining section will display 110 as the remaining count
ℹ️ If users continue to access the app after the event's validity period, additional charges will apply monthly, based on the number of active users. Monthly Active Users (MAU) tracks the unique users who visit the platform each month.
