Eventify calculates user credits based on a tailored logic designed for your event. This logic determines the number of users who have been added to the platform, their unique access over the months and the remaining credits within the specified period. You can easily monitor your User Credits from Billing Details & Usage History.
To monitor your User Credits from Billing Details & Usage History, follow these steps:
Interactive Guide
Or check the step-by-step guide
1: Access the Eventify Admin Panel and navigate to Profile
2: Go to Account Settings
3: Go to the Side menu and click on the "Billing"
4: You can see your purchased plan along with the account details
5: You can see all your credit limits here
6: Total Credit Limit will be the number of attendees you can add to your account across all events
7: Attendee consumed is the number of attendees that have been added to the account across all events
Note: Once the attendee limit is exhausted, you will not be able to add more attendees to any of your events. Deleting existing attendees restores the credit.
8: Available attendees are the number of attendees you can add through direct registration, ticketing, file import or API in your account, across all events
9: Usage Limit defines the number of unique attendee access count each month
Note: You can get the detailed usage report from the Usage History option
10: Credits Used is the number of unique attendees who interacted with the platform each month
11: Remaining count is the number of unique attendee access available depending on the attendee credits
12: The Plan validity determines the time period within which the attendees can access the platform.
Note: Before the start of the plan validity, only admins will be able to access the frontend (web and app). On validity expiry, all users along with admins will not be able to access the platform further.
13: You can add attendee credits or change your overall plan from the “Upgrade Plan” option
14: The Usage History gives you the breakdown of all the unique attendee access per month
