Topics

Manage Attendees

No items found.
No items found.

How To Set Up A Ticket's Refund Policy?

Published on
January 6, 2025

Even when the event is running very smoothly, some circumstances may arise that require attendees to seek a refund for the event tickets. So, it is imperative to have a genuine and transparent refund policy available for users to follow.

This refund policy is visible to the users while purchasing the tickets. They can proceed to buy the ticket by consenting to it. Here's how you can set it up:

Interactive Guide

Or check the step-by-step guide

1: Log in to your Eventify account by navigating to the "Eventify Admin Panel".

Once logged in, click on the "Registration tab" in the main menu.

 

2: From the dropdown, select "Registration Settings"

 

3: Within Registration Settings, proceed to the “T & C” section.

 

4: Enable the "Show Refund Policy" option by toggling it on.

 

5: Once activated, a text box will appear, allowing you to define your refund policy.

 

6: After detailing your refund policy, click on "Save & Next" to apply the changes.