Keeping attendee information accurate and up to date is essential for smooth event management. Eventify allows organizers to easily edit attendee details, manage permissions, review email activities, assign sessions, print badges, and more from a single dashboard.
To update attendee information, log in to the Eventify Admin Panel and navigate to People >> Manage Attendees. This section displays the complete list of registered users for your event. Locate the attendee you want to update and click on the Edit icon available in the attendee’s row.
The Edit User popup window will open with all the attendee information pre-filled, allowing you to quickly review and modify the required details. Once you have made the necessary updates, click on the Save button to apply the changes.
Within the Basic Details tab, you can update the attendee’s name, email address, profile image, cover image, registration status, group associations, concierge assignment, and external QR information. You can also view the attendee’s access passcode and send a welcome email directly from this section.
The Additional tab allows you to edit extended attendee information such as bio, company name, designation, phone number, date of birth, interests, country, social media links, and GDPR consent preferences.
Inside the Permissions tab, you can associate attendees with speakers, exhibitors, or sponsors depending on their role within the event.
The Files tab allows organizers to upload private documents that are only visible to the selected attendee within the app or web platform. You can also download the attendee's schedule and activity from this tab (see below).
Under the Badge tab, you can preview and print the attendee’s badge along with their QR code.
The Itinerary tab helps manage attendee-specific itineraries and accommodation-related items.
Within the Sessions tab, you can review all sessions associated with the attendee, manage session check-ins, send emails, download session details, or assign private sessions when required.
The Emails tab provides a complete history of emails sent to the attendee, including login emails, certificates, surveys, welcome emails, and delivery status logs.
Download an Attendee's Schedule and Activity
When you edit an existing attendee, the Files tab has an Export User's Activities section with four downloads:
Export User Scanned Items: downloads a file of the items this attendee has scanned.
Export RSVP'd Sessions: a PDF of the sessions the attendee has RSVP'd to. Choose to sort by Time or Track, then click Download. This button is not shown for admin users.
Export User's Agenda: a PDF of the sessions the attendee has added to their agenda.
If the attendee has no matching sessions, you see a message instead of a download.
#image#Edit User window on the Files tab showing the Export User's Activities buttons
If you need to remove an attendee entirely, you can click on the Delete icon either from the attendee list or within the Edit User popup window. After confirming the deletion prompt, the attendee will be permanently removed from the system.
Frequently Asked Questions
Can I print an attendee's badge from their profile?
Yes. The Badge tab in the Edit User window lets you preview and print the attendee's badge with their QR code.
Can I see which emails an attendee has received?
Yes. The Emails tab shows the history of emails sent to the attendee, including login and welcome emails, with delivery status logs.
How do I download one attendee's personal schedule?
Open the attendee with the Edit icon, go to the Files tab and click Daily Schedule for a day-by-day PDF, or Export User's Agenda for the sessions they added to their agenda.
Is deleting an attendee permanent?
Yes. After you confirm the deletion prompt, the attendee is permanently removed.
