If you need assistance with your event setup or encounter a technical issue, you can contact the Eventify Support team directly from the Admin Panel by creating a support ticket. You can include details about the issue, attach supporting files, and choose the platform where the problem occurred.
Log in to your Eventify Admin Panel and click Raise a Ticket in the top-right corner of the page.
On the Feedbacks page, click Add to open the Create Support Ticket window.
Select the platform where you are experiencing the issue, enter a subject and description, and attach any relevant screenshots or files if needed. You can also enable Allow Eventify to Check Your Event to grant the support team temporary access for troubleshooting. Once all required information has been entered, click Submit Ticket to send your request to the Eventify Support team.
