Eventify Help Center | Comprehensive Event Management Support

Fresh On Eventify

How To Login To Eventify?Auto Login Feature Deprecation Notice Eventify Transfer Impact Assessment (TIA)How To Reset Forgotten/Lost Password?How To Host An Event On Eventify?How Are User Credits Calculated?

Eventify Admin Settings

Where Can I Find My Billing Details?How To Find The Account Usage History?How To Add Multiple Admins To Manage Your Event ?How Can I Submit Details for My White-label Event App?How Can I Change My Password?How To Troubleshoot Admin Panel Content Cache?
How To Enable SSO For Your Event?

Setting Up An Event

How To Change The Seocode Url?How To Add A Custom Domain For The Event Landing Page?How To Set The Event Dates?How To Modify The Event Tags?How To Change The Event Timezone?How Can I Set Up A Virtual/Hybrid Event?How To Manage Features Of The Event?How To Manage Live Display Features?

Customise The Event branding

How To Have Custom Branding On Eventify?How To Customize The App Menu?How To Customize The App Home Screen?How To Customize The Splash Screen?How To Customize The Profile Frames?How To Customize Profile Share Backgrounds?

User Registration

How To Setup The Registration Policy?How To Setup The Registration Settings? How To Set Up A Ticket's Refund Policy?How To Make User Registration Publicly Available?How To Make A Custom and Dynamic Checkout Form?How To Update The Checkout Form Settings?How To Modify A Registration Form?How To Make Questions Mandatory in Checkout Forms?How To Add Social Links In The Registration Forms?How To Add And Sell Booths On A Floor Map?How to Add a New Floor Map?

Manage Content

How To Add News Items?How To Highlight News Items?How To Add Event Guides?How To Add Additional Event Content Using Webview?How to Use Interactive Map How to Integrate Maps How to Display Advertisement Banners on Eventify?How To Add Session Files?How To Export Exhibitors?How To Export Sponsors?How To Export Speaker?How To Create & Manage Contact Lists?Sell Individual Sessions: Standalone Pricing & Purchase Links

Manage Company Profiles

How To Bulk Add Speakers?How To Bulk Add Exhibitors?How To Bulk Add Sponsors?How To Use Bulk Actions for Contacts?How To Add Different Categories Of Sponsors?How to Download Sponsor Files From the App How to Allow More Than One Person for Handling a Sponsor Profile How to Upload a File for A Speaker How to Download exhibitor files from the app How To Add Booth Staff for an Exhibitor?How to edit the sponsor form?How to edit the exhibitor form?

Event Settings

How To Add Multiple Languages For An Event in Eventify?How To Import Data To Eventify From Zapier?How To Export Data From Eventify Through Zapier On Event Based Triggers?How To Use Available Integrations?How to Integrate Hubspot?How to Integrate Salesforce?

Event Campaigns

How To Create Campaign?How To Manage Contacts in Campaign?How To Update Contact Form in Campaign?How To Add Contacts In Campaign?How To Create & Send Your First Campaign?How To Add Contacts In Campaign (Including Bulk Imports)?How To Manage Your Campaigns (Edit, Clone, Pause, Archive)?How To Manage Your Campaigns (Edit, Clone, Pause, Archive)?How To Set Up Your Contact Fields?How To Track Campaign Performance?

How to Schedule

How to download session files from the app?Can multiple speakers speak in the same session?Can I have a pre-recorded virtual session?How to Setup & Join Virtual Sessions from Eventify?How to add private sessions?How to bulk add sessions?How to know about the interested attendees for my session?How do I make paid sessions?How to add multiple tracks?How to add schedule in event?

Manage Attendees

How To Bulk Add Attendees?How To Add An Attendee Manually For Your Event?How to Send Welcome Email to Attendees?How Do I Allow Access To Selected Attendees?How Can I Update An Attendee?How To Manage Event Attendees?How to Differentiate Attendees Based On Categories or Groups?How To Manage Attendee's Private Files?

Manage Tickets

How to Add A New Ticket ?Can One Attendee Have Multiple Tickets?How to Allocate Tickets Manually To Special Guests How to Delete Tickets?How Can I Check-in Attendees To The Event?How to Manage Event Passes?How to Set Up Ticket Price?How to Modify Your Ticket?How to Customize and Control Payment Options in Eventify?How to Export Attendee List Outside The Platform What is the process of offline payment or Pay later?

Badge Scanning, Check-In & Badge Printing

Which printers can I use to print badges?How to reassign misplaced badges?How do I print user badges onsite?How to assign different badges to different user groups?How to make accurate badges for attendees with their data?How to know how many attendees actually attended the event?How to make check-ins easier for a huge crowd?Setting up Zebra Printer How To Customize The Kiosk App?Setting up Brother Label Printer Brother Printer Error Codes
How can I export a list of people who have scanned exhibitors/sponsors?How To Manage Session Check-Ins

Eventify Analytics

How to get the event's analytics data overview?How to get the session's analytics data?How to get the speaker's analytics data?How to analyze the networking happening in my event?How to analyze the chat interactions in my event?How to analyze social interactions?How to get the sponsor's analytics data?How to get the exhibitor's analytics data?Where can I get the advertisement insights?Can I download session analytics data?How to get analytics data for a custom range?How Can I Check-in Attendees To The Event?

Outreach

How to Send Push Notification?How to Send Event-related Relevant Emails?How to Send Notifications over Multiple Channels?How to Add Redirection Content in Notifications?How to Send Notifications to A Group of Attendees?How to Schedule A Notification?How to Send Custom Notifications to Attendees?How Can I Send Across Important Information Without Notifications?What do The Statistics Signify in Outreach?How to create your own email address in Contact Support link?How To Use the Email Template Builder?How To Use the Email Template Builder?

Abstract Calls

How to collect abstracts?How to make a custom abstract collection form?How to manage a huge number of abstract submissions?How can the Abstract Reviewer tool improve the experience of abstract reviewers?Can abstracts be resubmitted?What features and functionalities does the Abstract Reviewer tool offer?

Promotions & Discounts

How to add a Promo Discount?How can I associate the promo code with a single ticket?How to add one promo code for all tickets?Can I apply multiple promo codes at the same time?How to apply percentage and amount based promo codes How does the usage limit of promo codes work?What are the benefits of a promo code?How to delete an active promo code?How Can I Sell My Tickets Outside of Eventify?

Attendee Support & Feedback

How to contact Eventify in case of issues with the event setup?How to ensure active participation from attendees in a session?How to determine a session's success?How to gather session related feedback?How to collect feedback from attendees after the event?

Engagement & Networking

How To Build A Community Within The Event?How To Create Different Types Of Communities Within The Event?How To Control Posts In A Community?How To Create Live Q&A For Sessions?
How To Setup Social Boost?

Meetings

How To Create Meeting Rooms/Spaces?How To Restrict Meetings To Allocated Time and Space?How To Create Public Meetings?How To Allow Request Based Meetings?How To Pre-Create One-To-One Meeting?How to Connect with other attendees on 1:1 basis How To Create & Manage Meetings On Eventify?How To Setup 1-1 Meetings Using The Eventify Event App?

Guides

Exhibitors Guide Sponsors Guide Speakers Guide Troubleshooting Email Delivery Issues

Gamification

How To Add Scan QR Challenge in Gamification?How To Add Trivia Challenge in Gamification?How To Add Quest Challenge in Gamification?