Eventify Help Center: You ask. We answer.

Help for attendees, exhibitors, sponsors & speakers

Taking part in an event that runs on Eventify? These guides cover the event portal your organiser invited you to: logging in, your profile, the schedule, networking and meetings, your booth and leads, your sessions and abstract submissions.

Getting Started as a Participant

What Is the Eventify Attendee Portal?How Attendees and Exhibitors Log In to an Event with an Email PasscodeWhy Attendees Can't Log In: Every Login Message ExplainedHow Attendees Register, Buy Tickets and Set Cookie Preferences on the Event Welcome PageHow Attendees Can Complete and Edit Their Event ProfileHow Attendees Can Control Networking and GDPR ConsentHow Attendees Find Their Way Around the Event Portal Home PageHow Attendees Can Search the Event and Manage NotificationsHow Attendees Can Find and Download Their Personal QR CodeHow Attendees Can Change Language, Dark Mode and Log OutHow Attendees Can Contact Event SupportWhy Attendees Can't See a Feature in the Event PortalHow Attendees Can Fix Common Portal and Event App ProblemsHow Attendees Get the Eventify Mobile App and Log InHow Attendees Can Manage Push Notifications and App Permissions in the Mobile App

For Attendees

How Attendees Can Browse the Event ScheduleHow Attendees Can Build Their Personal AgendaHow Attendees Can RSVP to a Session and Join a WaitlistHow Attendees Can Get Access to Paid SessionsHow Attendees Can Join a Live or Virtual Session and Get Session FilesHow Attendees Can Check In to a Session and Rate ItHow Attendees Can Use Live Q&A, Polls and Session DiscussionsHow Attendees Can Find and Connect with Other AttendeesHow Attendees Can Message Other ParticipantsHow Attendees Can Schedule a 1:1 MeetingHow Attendees Can Accept, Reschedule or Cancel a Meeting and Invite OthersHow Attendees Can Set Their Meeting AvailabilityHow Attendees Can Use Public Meetings and Meeting RoomsHow Attendees Can Visit Exhibitors and SponsorsHow Attendees Can Explore Speakers and Their SessionsHow Attendees Can Use Explore and Browse ProductsHow Attendees Can Use Bookmarks and NotesHow Attendees Can Take Part in Event CommunitiesHow Attendees Can Post on the Event Social FeedHow Attendees Can Create and Share an "I'm Attending" Event BannerHow Attendees Can Play Gamification Challenges and Win RewardsHow Attendees Can Take Event SurveysHow Attendees Can Upload Photos and Enter a Photo ContestHow Attendees Can Read Event News and the Event GuideHow Attendees Can Use Event Floor Maps and Location MapsHow Attendees Can View Their Travel Itinerary and VouchersHow Attendees Can Find Their Event Tickets, QR Codes and OrdersHow Attendees Can Buy a Single SessionFrequently Asked Questions for Event AttendeesHow Attendees Can Use Suggested Matches and Near Me in the Mobile AppHow Attendees Can Scan a Badge QR Code to Save a Contact in the Mobile AppHow Attendees Can Complete Quests in the Mobile AppHow Attendees Can Ask the AI Companion in the Mobile App

Registration & Tickets

How Attendees Can Register for an Event with a Registration FormHow Attendees Can Buy Event TicketsHow Attendees Can Use a Promo Code When Buying TicketsHow Attendees Can Buy Tickets for Other People and Assign AttendeesHow Attendees Can Pay for Tickets and Fix Payment ProblemsHow Attendees Can Choose or Buy Sessions While RegisteringHow Attendees Can Open and Manage Their Ticket OrderHow Attendees Can Assign or Re-Assign a Ticket to Someone ElseHow Attendees Can Track a Registration or Ticket That Needs ApprovalHow Attendees Can Get Invoices, Refunds and Cancellations for TicketsHow Attendees Can Fix Registration and Ticket Checkout Errors

For Exhibitors & Sponsors

How Exhibitors and Sponsors Get Started in the Exhibitor PortalHow Exhibitors and Sponsors Can Edit Their Company ProfileHow Exhibitors and Sponsors Can Add Gallery Images, Videos and DocumentsHow Exhibitors and Sponsors Can Add Coupons and DealsHow Exhibitors Can Add and Edit Their ProductsHow Exhibitors and Sponsors Can Add and Manage Their Booth TeamHow Exhibitors and Sponsors Can View, Qualify and Export LeadsHow Exhibitors and Sponsors Can Customize Their Lead Retrieval FormHow Exhibitors and Sponsors Can Follow Up with Interested AttendeesHow Exhibitors and Sponsors Can Read Their Dashboard and Profile StatsHow Exhibitors, Sponsors and Speakers Can Manage More Than One ProfileHow Exhibitors and Sponsors Can Get More Leads from Their Booth ProfileFrequently Asked Questions for Exhibitors and SponsorsHow Exhibitors and Sponsors Can Scan Leads in the Mobile AppHow Exhibitors and Sponsors Can Qualify, Sync and Export Leads in the Mobile App

For Speakers

How Speakers Get Started in the Speaker PortalHow Speakers Can Edit Their Profile and Upload FilesHow Speakers Can Edit Their Session Details, Videos and FilesHow Speakers Can Prepare for Their Session: What Attendees SeeFrequently Asked Questions for Speakers

For Abstract Authors & Reviewers

How Abstract Authors Can Create an Account and Log In to the Abstract PortalHow Abstract Authors Can Submit an Abstract for a ConferenceHow Abstract Authors Can Track Their Submission StatusHow Abstract Authors Can Edit or Resubmit After Reviewer FeedbackHow Abstract Authors Can Manage Their Profile, Email and PasswordHow Reviewers Can Review and Score Abstracts