Sponsors can choose to authorize other users to manage their profiles, facilitating more efficient management. To discover how to enable multiple individuals to oversee a Sponsor's profile, please refer to the steps provided below:
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🔔 Attendees who have been granted permission to manage the profile will be able to do so from their app. In the top section of the side menu, there is an option to "Edit Profile." From there, beside their profile, they will see the sponsor's profile to manage it.
Q: Who can be added as booth staff for a sponsor?
A: Only users who are already registered as attendees in your event can be added as booth staff. If the person you want to add is not yet registered, add them first under People > Attendees, then return to the User Permissions tab to assign them.
Q: Is there a limit on the number of booth staff I can assign to a sponsor?
A: No. You can assign as many registered users as needed to a single sponsor profile.
Q: Do sponsor booth staff need a separate login?
A: No. Sponsor booth staff log in to the event using the same email address they used to register as an attendee. After logging in, they can switch to Sponsors Mode on the web (via Edit Profile) or open the Sponsor tab on the My Profile screen on the app to manage the booth.
Q: How do I remove a sponsor booth staff member later?
A: Open the sponsor in edit mode, go to the User Permissions tab, select the user from the Permitted Users List, and use the arrow to move them back to the Users List. Click Save Changes to apply.
Q: Will sponsor booth staff receive any notification when they are assigned?
A: Sponsor booth staff are not notified automatically. Inform the assigned users separately so they know to log in and access the sponsor profile.
Q: Can sponsor booth staff edit all profile fields?
A: Yes. Any user assigned through the User Permissions tab can edit the full sponsor profile, including logo, brand assets, basic details, attachments, social links, and booth personnel.
