A ticket tag is a label or identifier assigned to a ticket to categorize or classify it based on certain criteria. These tags help organize and manage tickets effectively.
To change or create a new ticket tag, please follow the steps below:
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4. From there, you will see an option for "Ticket Tag." You can select from the tag list or you can also type a new ticket tag in that particular field and press "Enter." It will automatically be added to the tag list.
