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How To Manage & Organize Challenges in Gamification?

Published on
March 19, 2026

Once you've created challenges (Scan QR, Trivia, or Quest), you'll want to organize, filter, and manage them efficiently. This guide covers all the tools available on the Manage Challenges screen 👇

Step-by-step guide

1: Go to Engagement > Gamification

From the admin panel sidebar, navigate to Engagement > Gamification.

 

2: Select "Manage Challenges" from the sub-menu

Click on Manage Challenges in the left sub-menu. This is the main hub for all your gamification challenges.

 

3: Use the type tabs to filter challenges

At the top you'll see filter tabs: All, Quest, Trivia, and Scan QR. Click on any tab to show only that type of challenge. This is helpful when you have many challenges and want to focus on a specific category.

 

4: Search for a challenge by name

Use the search bar on the right to quickly find a challenge. Start typing the challenge name and the list will filter in real-time.

 

5: Filter challenges by status (Enabled / Disabled)

Click the "Status" dropdown to filter by All, Enabled, or Disabled. This helps you see which challenges are currently live and which ones are turned off.

 

6: Set the display visibility in the app

Click the ⚙️ Display in app button (top-left). You can choose how challenges appear to participants in the mobile app:

  • All — show all challenges
  • Single — show one challenge at a time
  • Recurring — show only recurring challenges

This setting controls what participants see without affecting which challenges exist.

 

7: Drag to reorder challenges

Grab the drag handle (≡ icon) on the left side of any challenge row and drag it up or down. The new order is saved automatically and reflects in the attendee app. Use this to prioritize your most important challenges at the top.

 

8: Enable or disable a challenge

Use the toggle switch on the right side of each challenge row to quickly enable or disable it. A confirmation prompt will appear before the change takes effect. Disabled challenges won't be visible to participants.

 

9: Edit a challenge

Click the edit icon (✏️) on any challenge row to open its settings. For Scan QR and Trivia challenges, the edit modal will open directly. For Quest challenges, the system will load all quest data first before opening the wizard.

 

10: Download QR codes for a Quest

If a Quest contains Scan QR tasks, you'll see a download icon (⬇️) on its row. Click it to download a PDF file containing all QR codes for that quest — one per page, with the task name and event name printed below each code. Print these out and place them at your event venue.

 

11: View Quest entries

For Quest challenges, a "View Entries" link appears on the row. Click it to open the entries verification modal where you can review participant submissions. (See our separate guide on managing quest entries for details.)

 

12: Understand the challenge list columns

Each challenge row shows:

  • Challenge Title — the name of the challenge (with a "Recurring" badge if applicable)
  • Description — a brief description
  • Type — the challenge category (e.g., QR, Trivia, Quest, etc.)
  • Show Popup — whether a popup notification appears for this challenge (Yes/No)
  • Points — points awarded for completion (shows total points for Quest, or "N/A" for award-type rewards)

 

13: Add a new challenge

Click the "+ Add Challenge" button at the top-right. A dropdown will appear with options:

  • Scan QR challenge
  • Add Trivia
  • Add Quest

Select the type you want and the corresponding creation modal will open.

 

⚠️ Important

Changing the display visibility setting affects all participants immediately. If you switch from "All" to "Single", attendees will only see one challenge at a time in the app — make sure the order is correct before changing this setting.

💡 Tips

  • Drag-reorder is your friend. Place high-priority or time-sensitive challenges at the top so participants see them first.
  • Use status filters to audit. Before your event goes live, filter by "Disabled" to make sure no important challenge was accidentally left off.
  • Use type tabs for large events. If you have 20+ challenges across different types, the tabs make it much easier to find what you're looking for.
  • Download QR codes early. Generate and print QR PDFs before the event day so they're ready to be placed at booths, sessions, or checkpoints.

Related Topics You May Like

How To Create & Manage Custom Teams for Quests?

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How To Use the Quest Leaderboard (Individual, Team & User Group Views)?

Read post
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