Overview
Eventify supports two types of basic discount coupons: Discount on Ticket (a reduction applied per ticket) and Discount on Order (a reduction applied to the total order value). Both are created from the same form.
Step 1 — Open Promo-Discounts
In the left sidebar, go to Tickets → Promo-Discounts. Click the Create Coupon button.
Step 2 — Select the Discount Type
Choose one of the four visual discount type cards:
- Discount on Ticket — Reduces the price of each individual ticket selected.
- Discount on Order — Reduces the total order amount at checkout.
(For Buy X Get Y and Bulk Tiered, see their separate articles.)
Step 3 — Set the Coupon Code
- Method: Code — Type your own coupon code or click Generate Code to create a random one.
- Method: Automatic — The system assigns a code automatically; no input needed.
Coupon codes must be unique within your event.
Step 4 — Configure the Discount
- Coupon Type — Choose Percentage (e.g., 20% off) or Amount (e.g., $15 off).
- Discount Amount — Enter the numeric value.
Step 5 — Set Eligibility
Choose who can use this coupon:
- All — Any attendee can use it.
- Specific Group — Restricted to attendees in selected user groups.
- Specific Ticket — Only applies when a specific ticket type is in the cart.
- Specific Customers — Enter comma-separated email addresses of eligible attendees.
Step 6 — Set Purchase Conditions (Optional)
- None — No minimum required.
- Minimum Quantity — Coupon activates only when a minimum number of tickets is in the cart.
- Minimum Amount — Coupon activates only when the cart total reaches a minimum value.
Step 7 — Set Usage Limits
- Usage Limit — Total number of times this coupon can be redeemed across all attendees (required).
- Limit Per Ticket — Maximum redemptions per individual ticket (optional).
- Limit Per Customer — Maximum redemptions per individual customer (optional).
Step 8 — Set Availability Dates
Enter a Discount Start Date and Discount End Date. Both are required. The end date must be on or after the start date. Dates are evaluated in your event’s timezone.
Step 9 — Set Status and Save
- Enabled — Coupon is immediately active and usable.
- Disabled — Coupon is saved but not yet active.
Optionally add a Description, then click Save.
Notes
- A coupon code cannot be changed once it has been redeemed by at least one attendee.
- A coupon cannot be deleted if it has been used at least once.
- Usage limits cannot be reduced below the number already redeemed.
