You can change the portal's language and colour theme at any time, and log out of the event app when you've finished. These settings are for you only and don't affect anyone else.
#image# The Settings panel showing Dark mode with Light, Dark and Auto, and Choose app language
Under Dark mode, pick one:
The portal recommends Auto. Until you pick a theme yourself, the portal uses the one your organiser chose for the event.
Under Choose app language, pick a language from the list. "Changing it will update the language throughout the app." The event's content reloads in that language.
You only see the languages your event is available in. If there's only one, there's nothing to choose.
Before you log in, you can change these on the welcome page instead, with the globe icon for language and the sun or moon icon for the theme.
#image# The menu under the profile picture with the red Logout option at the bottom
You return to the event's welcome page. Logging out resets the theme to Auto but keeps your language.
Some events still offer the previous version of the portal. If yours does, the menu under your picture has Switch Back To Old Layout. It opens the old portal in a new tab.
Open the side menu and tap SETTINGS. The app has the same Dark mode and Choose app language options, plus a few more.
The app version is shown near the bottom.
Log out: tap Logout, then Logout again to confirm. You leave the event and go back to event search. Unlike the portal, logging out resets both the theme (to Auto) and the language (to your phone's language). If you're browsing as a guest, the button says EXIT instead.
There's no Switch Back To Old Layout in the app.
Why did my language change after I logged out of the app?
In the app, logging out resets the language to your phone's language and the theme to Auto. In the portal, logging out keeps your language.
Why can't I find the dark mode option in the app?
If your organiser has fixed the theme for the event, the Dark mode option isn't shown.
Don't see this? Your organiser decides which features are switched on for your event and who can use them. See Why Attendees Can't See a Feature in the Event Portal.
