If your organiser arranges travel or activities for you, your personal travel itinerary appears in the portal. You can see each flight, hotel stay, transfer and activity by date, and download the vouchers that go with them.
Your itinerary is set up by your organiser. If something is missing or wrong, contact them. See How Attendees Can Contact Event Support.
Your event may call this section something else, such as My Travel or Trip Plan.
#image# The Itinerary page showing a timeline grouped by date, with the Today button at the top
Each item shows its time, title and an icon for its type: flight, hotel, transfer (car or bus), activity or other.
#image# An itinerary item for a flight, with its description expanded and a voucher attached
If the item has a file, a preview shows under it.
Some items come with vouchers, such as a hotel booking or transfer ticket. Each voucher can have up to 3 files, plus notes from your organiser.
The Eventify app shows the same itinerary, grouped by date, with the same icons and Read More / Read Less. Open it from the side menu. There's no Today button, so scroll to today's date.
Voucher notes from your organiser show under the item, starting "Note:". Tap a voucher or item file to download and open it on your phone. Pull down on the list to refresh it.
#image# App: itinerary timeline with a hotel item, its note and voucher files
Something in my travel itinerary is wrong. What do I do?
Your itinerary is set up by your organiser, so contact them to fix it.
Where do I find my hotel or transfer voucher?
Find the voucher under its item in your itinerary and click the file name to download it.
Don't see this? Your organiser decides which features are switched on for your event and who can use them. See Why Attendees Can't See a Feature in the Event Portal.
