Your organiser uses event feedback surveys to collect your views and other information before, during and after the event.
Surveys about a single session open from Take Survey on that session. See How Attendees Can Check In to a Session and Rate It.
Your event may call this section something else, such as Feedback or Polls.
#image# The Survey page in grid view, with survey cards showing their end dates and status icons
#image# A survey open in the side panel with questions and the Submit button
You'll see "We have received your response!" If you see "Something went wrong.", check your answers and submit again.
If the survey has a pencil icon, click it. Your previous answers are already filled in. Change what you need and click Submit. Your new answers replace the old ones.
If the survey has a green tick, you'll see "You have already responded to this survey!" and can't change it.
Your organiser can make a survey required. If you haven't taken it yet, it opens by itself after you log in. You can't close it until you submit it, so answer the questions and click Submit to carry on into the portal.
Your organiser may share a survey as a link or QR code, for example on a screen at the venue or in an email. These open in your browser and don't need you to log in.
#image# A public survey page in the event's colours, with the Enter full name or email dialog
When it's done, you'll see "We have received your response!" and "Thank you!"
Your answers are saved in your browser as you type. If you leave the page and come back on the same device and browser, you can pick up where you left off.
The Eventify app has the same surveys, status icons and required surveys. Open the surveys list from the side menu. Each card also shows an Open or Closed label. A closed survey stays in the list but can't be opened.
In the app a survey shows one question per screen.
#image# App: survey question screen with QUESTION 2/8, Next and the progress bar
If you skip a required question, you see "This field is required!". When your answers are sent, you see "We have received your response!" and the survey closes.
Public survey links and QR codes open in your phone's browser, not in the app.
Can I change my survey answers after I submit them?
Yes, if the survey card shows a pencil icon. If it shows a green tick, the survey is closed to changes.
Why did a survey open as soon as I logged in?
Your organiser has made it a required survey. Answer the questions and click Submit to carry on into the portal.
Do I need to log in to answer a survey from a QR code?
No. Public survey links and QR codes open in your browser and don't need you to log in.
Don't see this? Your organiser decides which features are switched on for your event and who can use them. See Why Attendees Can't See a Feature in the Event Portal.
