Staff log in to the desktop kiosk with an Eventify account, then choose the event the kiosk is for. The kiosk stays signed in until you log out, so you only do this once per laptop.
#image# The Login to Kiosk screen with the email and password boxes and the round arrow button
Use the email and password of an Eventify account that has access to your event, such as the one you use for the admin panel. If the details are wrong, the kiosk shows "Invalid login credentials".
#image# The Select Event screen listing events with their names and dates
The kiosk then opens the scan screen. If you turned on registration in Kiosk Setup, it opens a start screen with Scan QR and Registration buttons instead.
The first time you open an event on a laptop, the kiosk offers to download the attendee list. See How to Download Attendees and Sync the Desktop Kiosk.
If your event isn't in the list, the account you logged in with doesn't have access to it. Log out and log in with an account that does.
The kiosk remembers the event. If you restart the laptop and open the app again, it goes straight back to the scan screen with the attendee list you downloaded.
If your login has expired, the kiosk shows "Session has been expired. Please login." and returns to the login screen. Log in and choose the event again.
Log out when the event is over, or when you want to use the laptop for a different event.
#image# The Logout confirmation window with the warning about offline check-ins not yet synced
If some check-ins were made while the kiosk was offline and haven't been synced yet, the window shows a warning, for example "3 offline check-ins not yet synced to server will be lost." Click Cancel, sync them first, then log out. See How to Download Attendees and Sync the Desktop Kiosk.
Logging out removes the downloaded attendee list and any check-ins waiting to sync from the laptop. Your printer choice and other laptop settings, such as Rotation and External Scanner, are kept for next time.
Logging out returns you to the login screen. The app stays open and full screen.
Can attendees log out of the kiosk by accident?
The Logout button asks for confirmation before it does anything. Place the laptop so attendees reach the screen and scanner but not the keyboard or trackpad.
Can I use the same laptop for two events?
Yes, one at a time. Log out of the first event, then log in and choose the second.
Need more help? Contact Eventify support from the admin panel.
