Instead of sending a notification the moment you create it, you can schedule it to go out at a specific date and time. This is useful for pre-event reminders, session start alerts, or timed announcements.
Go to Outreach → Push Notifications and click + Create New. Select Push as your notification type.
Complete the image, title, message, audience, and redirect fields as needed (see: How to Send a Push Notification).
Under Send Time, select Schedule. A date and time picker appears.
Choose your desired send date and time. The scheduled time must be at least 2 minutes in the future: for example, at 6:17 you can pick 6:19 or later. Earlier times show a validation error. The date and time you enter are in the event's time zone, not your own computer's time zone.
To schedule many notifications at once from a spreadsheet, see how to bulk schedule push notifications from a spreadsheet. Imported notifications must be scheduled at least 5 minutes ahead.
Click Save. The notification moves to the Scheduled tab, where it will wait until its send time.
The Scheduled tab shows a count of all pending notifications. From here you can:
Q: Can I schedule a Push + Email notification?
A: No. Push + Email notifications can only be sent immediately. The schedule option does not appear when Push + Email is selected.
Q: Can I change a Push notification to Push + Email after saving?
A: No. The notification type is locked after creation. You would need to delete and recreate it.
Q: What is the minimum lead time for scheduling?
A: When you create a notification manually, the scheduled time must be at least 2 minutes from the current time (at 6:17, the earliest is 6:19). Notifications imported from a spreadsheet must be at least 5 minutes ahead.
Q: What happens to a scheduled notification if the event ends?
A: It will still attempt to send at the scheduled time. Delete it manually from the Scheduled tab if you want to cancel it.
Q: Where do I see scheduled notifications after they send?
A: Once delivered, they move from the Scheduled tab to the Delivered tab automatically.
Q: Which time zone is used for scheduled push notifications?
A: The event's time zone. Enter the send time as it will be at the event location, even if you are working from a different time zone.
Q: Can I edit a scheduled push notification before it sends?
Yes. From the Scheduled tab you can change the title, message, audience and time. The notification type cannot be changed.
Q: How do I cancel a scheduled push notification?
Delete it from the Scheduled tab before its send time.
