The Analytics Dashboard is your top-level view of event performance. It pulls together attendee activity, device data, networking, and engagement into a single page — giving you the big picture before you dive into specific sub-sections.
From your event dashboard, go to Analytics → Analytics Dashboard in the left sidebar.
All analytics data defaults to the last 7 days when you open the dashboard. Use the date picker in the top-right to change the range before reading any numbers.
The dashboard displays a row of summary cards. Each card shows a count and a description:
| Card | What It Counts |
|---|---|
| Total Attendees | Total registered attendees |
| Attendees Hits | Total visits to the app's home/overview screen |
| Engagement Rate | % of registered attendees who actively used the app |
| Interaction Rate | Total actions performed across the app |
| Logged-in Users | Attendees who have logged into the app |
| Attendees Not Logged-in | Registered attendees who have never logged in |
| Checked-in Attendees | Attendees who physically checked into the event |
| Logged-in, Not Checked-in | Logged in but did not physically check in |
| QR Scans | Total QR codes scanned across the app |
| Messages | Total messages sent between attendees |
Cards that show user-level data — Logged-in Users, Not Logged-in, Checked-in, and Logged-in Not Checked-in — include two actions when count is greater than zero:
The QR Scans card includes a Download link to export all scan data as an XLSX file.
The View List window also lets you resend the welcome email, which is useful for nudging attendees who have not opened the app yet:
Only active users are emailed. The button is disabled for inactive users, and inactive users in a bulk selection are skipped. The email cannot be sent while a fixed login start date is set or your license period is inactive.
#image# Attendees Not Logged-in list with users selected and the Send Welcome Message button
For badge, profile photo and photo reports, see how to use additional analytics: badge, profile and photo reports.
Three cards are interactive — Device Installed, Networking, and Sessions. Clicking any of these expands a detailed breakdown directly below the cards on the same page, along with a date picker for that specific panel.
Below the cards and panels, an Attendees Engagement bar chart shows how active users have been over the selected date range — one bar per day.
Click the Export button in the top-right corner to download the full Analytics Dashboard as a multi-page PDF report (analytics.pdf).
Q: Why do some Analytics sub-sections not appear in my sidebar?
A: Sub-sections are only visible when the corresponding feature is enabled for your event. If Social Feed, Exhibitors, or Speakers are not active, those analytics sections won't appear.
Q: Why am I being redirected away from Analytics?
A: Full Analytics access requires a qualifying plan. If you're on a lower plan, you'll be redirected to the Overview page.
Q: What does Engagement Rate measure exactly?
A: It is the percentage of registered attendees who actively used the app — opened it, interacted with content, or performed any tracked action.
Q: What does Interaction Rate measure?
A: It is the total count of all actions performed across the app — not a percentage. It includes every tap, click, view, and interaction across all features.
Q: Can I change the date range for the entire dashboard?
A: Yes. Use the date picker in the top-right of the Analytics Dashboard. The range defaults to the last 7 days on every page load.
Q: How do I export a list of attendees who have not logged in?
On the Attendees Not Logged-in card, click Export List to download the attendee list as an XLSX file. The action appears when the count is above zero.
Q: Can I download the Analytics Dashboard as a PDF?
Yes. Click Export in the top-right corner to download the dashboard as a multi-page PDF named analytics.pdf.
Q: How do I resend the welcome email to attendees who haven't logged in?
On the Attendees Not Logged-in card, click View List, select the attendees (or Select All) and click Send Welcome Message. Only active users receive the email.
