If you are an exhibitor or sponsor at an event hosted on Eventify, you can log in to manage your booth profile, upload media, view analytics, and capture leads. This guide walks you through the full process from receiving access to using the on-site tools, on both web and the mobile app.
You must meet two conditions before you can manage a booth profile:
1. You must be registered as an attendee for the event using a valid email address.
2. The event organiser must assign you as a Booth Manager through the User Permissions tab on your exhibitor or sponsor profile.
If you have not been assigned, contact the event organiser and share the email address you used during registration. Multiple booth managers can be assigned to the same profile, so each member of your team can have access.
Once you are registered and added as a booth manager, you will receive a Welcome Email from the event organiser. This email contains the login URL, your registered email address, and instructions to access the event.
You can sign in to the event on either the web portal or the Eventify mobile app using the same credentials.
On Web
On App
If you have trouble logging in, tap Contact support on the login screen.
After logging in, your personal attendee profile appears by default. You can switch to your exhibitor or sponsor profile to edit booth details.
On Web
On App
All other attendees with access to your profile can view the updated details, including attachments, social links, and booth personnel.
The Exhibitor Dashboard gives you a quick overview of your booth's performance, including profile views, messages, bookmarks, and email clicks.
On the app, open the side menu and tap Exhibitor Dashboard under Event Tools. You will see your booth card, current stats, and a View Profile button to open the public-facing booth page.
The Lead Retrieval feature lets you scan attendee badges or business cards to collect leads at your booth.
You can view and export detailed analytics for your booth profile, including engagement metrics, lead counts, attendee traffic, networking sessions, brand visibility, and vCards.
On Web: From Edit Profile, switch to Exhibitors Mode (or Sponsors Mode) and click Exhibitor Stats (or Sponsor Stats) to open the full statistics view. Click Export All to download a PDF or Excel report.
On App: Open the Exhibitor Dashboard and tap View More to access the exportable statistics view.
Q: I am an exhibitor or sponsor. How do I get login access?
A: You must first be registered as an attendee for the event. The event organiser then assigns you as a booth manager through the User Permissions tab on your exhibitor or sponsor profile. Once assigned, you will receive a Welcome Email with your login details.
Q: I did not receive a Welcome Email. What should I do?
A: Check your spam or junk folder first. If the email is not there, contact the event organiser to confirm your registered email address and request a resend.
Q: Can more than one person manage the same booth?
A: Yes. There is no limit to the number of booth managers that can be assigned to a single exhibitor or sponsor profile. Each manager can edit the profile and network with attendees independently.
Q: Do I log in to a separate exhibitor portal?
A: No. You log in to the same event web portal or mobile app that attendees use, with the same email address you registered with. After logging in, you can switch between Personal Mode and Exhibitors Mode (or Sponsors Mode) to manage the booth profile.
Q: I forgot my passcode. How do I log in again?
A: On the login screen, enter your registered email address and click Continue. A fresh passcode will be sent to your email each time you log in.
Q: Can I edit my booth profile on the app or only on the web?
A: Both. You can edit the profile on the web by switching to Exhibitors Mode under Edit Profile, or on the app by tapping the Exhibitor tab on the My Profile screen.
Q: How do I access Lead Retrieval?
A: Open the side menu on the Eventify mobile app and tap Lead Retrieval under Event Tools. From there you can scan attendee QR codes or business cards.
Q: Can I export my booth analytics?
A: Yes. From the Exhibitor Stats (or Sponsor Stats) view on the web or the app, click Export All to download a PDF or Excel report covering profile views, product visits, document downloads, media views, leads, attendee traffic, networking sessions, brand visibility, and vCards.
Q: Is the process the same for sponsors as for exhibitors?
A: Yes. The login flow, profile setup, and access to dashboards, lead retrieval, and statistics are the same. The only difference is that sponsors switch to Sponsors Mode (instead of Exhibitors Mode) on the web, and tap the Sponsor tab on the My Profile screen on the app.
Q: How do I rate the leads I scan?
Categorize each lead as Hot, Warm or Cold from the Leads screen in Lead Retrieval.
