The Registration Settings page controls what attendees see on your registration page and confirmation emails — including your organization name, logo, policy type, and registration open/close windows.
How to access: Event Dashboard → Registration → Settings
Organization Details
These details appear on the registration page header and in confirmation emails sent to registrants.
- Go to Event Dashboard → Registration → Settings.
- Enter your Organization Name — shown as the event host name.
- Upload an Organization Logo — displayed on the registration page and email headers. Recommended: PNG, minimum 200×200px.
- Enter a Contact Email — used as the reply-to address on confirmation emails.
- Click Save.
Registration Open and Close Dates
Restrict when attendees can register by setting date windows.
- Enable Registration Open Date — registration becomes accessible only from this date/time.
- Enable Registration Close Date — registration automatically closes at this date/time.
- Set dates using the date/time pickers. Dates are validated against event timezone.
- Click Save.
If no dates are set, registration remains open as long as the policy allows.
Confirmation Message
Customize the message attendees see after successfully submitting a registration.
- Locate the Confirmation Message field.
- Enter your custom message — use it to share next steps, venue info, or links.
- Click Save.
Frequently Asked Questions
Q: What happens when registration reaches the close date?
A: The registration form automatically becomes inaccessible. Attendees see a message that registration is closed.
Q: Can I set both an open date and a close date?
A: Yes. You can set one or both. If only a close date is set, registration is available immediately until that date.
Q: Does the contact email receive attendee replies?
A: It is set as the reply-to address on confirmation emails, so any attendee who replies to their confirmation will reach this address.
