Ticketing and Registration settings cover the full purchase and onboarding flow — from notifications and purchase limits to invoice generation, RSVP during registration, and checkout company details.
How to access: Dashboard → Settings → Event Settings → Ticketing / Registration
[SCREENSHOT: Ticketing / Registration section in Event Settings showing all toggles]
Note: The Order Notification Admin button only appears when Ticket Purchase Notification is enabled.
[SCREENSHOT: Ticket Purchase Notification toggle turned on, with the Set Admin button visible below it]
These two settings work together. Enable Registration User Category first, then enable Tag Based Ticket Group to show group-specific tickets in the registration portal.
Both are independent toggles. Enable only the ones relevant to your ticket types.
When on, buyers can reassign a purchased ticket to a different attendee after the order is placed. Useful for group purchases where the buyer allocates tickets to colleagues.
[SCREENSHOT: Ask RSVP toggled on, with Make RSVP Mandatory appearing as a sub-option below it]
Set the maximum number of tickets a single buyer can purchase in one transaction. Leave the field blank to apply no limit.
An inline save button (blue tick icon) appears when the value changes — click it to save.
[SCREENSHOT: Sales Ticket Limit field with a number entered and inline save button active]
When on, attendee access is restricted to specific event days based on their assigned ticket type. Enabling or disabling Day Wise Access shows a confirmation dialog because it affects all existing ticket assignments. To set up which days each ticket gives access to, see how to limit ticket access to specific event days.
When Day Wise Access is on, a Daywise Schedule Visibility dropdown appears below it. It controls which schedules users who are not logged in can see:
When on, attendees cannot purchase tickets for two sessions that run at the same time. This prevents double-booking for sessions with limited capacity or exclusive time slots.
When on, the ticket buyer can add company additional details in the ticket portal during checkout. This setting is on by default.
While it is on, a second toggle appears: Mark Ticket Buyer Company Additional Details Mandatory. Turn it on to make the buyer fill in the company additional details before completing the purchase.
Chooses which editor opens when you edit any form in the admin panel. Turn it on to use the Node Builder interface, or off to use the Classic Form Builder.
Note: This setting applies to every event in your account, not only the event you are editing.
Q: Why is "Make RSVP Mandatory" not showing up?
It only renders when "Ask RSVP Session Option" is enabled. Turn that on first, then the mandatory option appears below it.
Q: Can I send invoices for both paid and free tickets?
Yes. The two invoice toggles are independent — you can enable one, both, or neither.
Q: What happens if I leave the Purchase Limit blank?
A blank field means no order-level limit is enforced. Attendees can purchase as many tickets as available stock allows.
Q: Does "Day Wise Access" affect existing attendees?
Yes — enabling it restricts all attendees immediately based on the dates assigned to their ticket types. Attendees with no assigned date will lose access until a date is assigned.
Q: How do I let buyers give a ticket to someone else?
Turn on Ticket Reassignment. Buyers can then reassign a purchased ticket to a different attendee after the order is placed.
Q: Can I show ticket prices with tax included?
Yes. Turn on Display Total Price Including Tax to show the tax-inclusive total instead of tax as a separate line.
Q: How do I choose which admins get ticket purchase emails?
Enable Ticket Purchase Notification, then use the Order Notification Admin button to open Set Admin and select the admins.
Q: How do I add an Apple Wallet or Google Wallet ticket button?
Turn on Add to Wallet. Buyers then see an Add to Apple/Google Wallet button on their ticket in the registration portal.
Q: Why did the form editor change for all my events?
Switch Form Builder Interface applies to every event in your account. Toggle it back to return to the Classic Form Builder or the Node Builder.
Q: Can visitors see the schedule before they log in when Day Wise Access is on?
Set Daywise Schedule Visibility to Show All or Show Purchasable Sessions. The default, Don't Show, hides schedules from users who are not logged in.
