Ticketing and Registration settings cover the full purchase and onboarding flow — from notifications and purchase limits to invoice generation, RSVP during registration, and checkout company details.
How to access: Dashboard → Settings → Event Settings → Ticketing / Registration
[SCREENSHOT: Ticketing / Registration section in Event Settings showing all toggles]
| Setting | What It Does |
|---|---|
| Ticket Purchase Notification | Admin receives an email each time a ticket is purchased |
| Order Notification Admin | Opens a "Set Admin" panel to select which admins receive notifications |
Note: The Order Notification Admin button only appears when Ticket Purchase Notification is enabled.
[SCREENSHOT: Ticket Purchase Notification toggle turned on, with the Set Admin button visible below it]
| Setting | What It Does | Default |
|---|---|---|
| Registration User Category Setup | Prompts attendees to select their user category during registration | Off |
| Tag Based Ticket Group Setup | Displays related group tickets based on the selected user category | Off |
These two settings work together. Enable Registration User Category first, then enable Tag Based Ticket Group to show group-specific tickets in the registration portal.
| Setting | What It Does |
|---|---|
| Generate Invoice For Paid Tickets | Sends a downloadable invoice for paid ticket orders |
| Generate Invoice For Free Tickets | Sends a downloadable invoice for free ticket orders |
Both are independent toggles. Enable only the ones relevant to your ticket types.
When on, buyers can reassign a purchased ticket to a different attendee after the order is placed. Useful for group purchases where the buyer allocates tickets to colleagues.
| Setting | Behaviour | Dependency |
|---|---|---|
| Ask RSVP Session Option | Adds a session RSVP step to the registration form | None |
| Make RSVP Mandatory | Forces attendees to select at least one session | Only visible when Ask RSVP is on |
[SCREENSHOT: Ask RSVP toggled on, with Make RSVP Mandatory appearing as a sub-option below it]
| Setting | What It Does |
|---|---|
| Display Total Price Including Tax (Combine Tax & Price) | Shows the tax-inclusive total instead of tax as a separate line item |
| Display Charges Only at Checkout (Hide Additional Charges) | Hides taxes and fees from the ticket listing; shows them only at checkout |
Set the maximum number of tickets a single buyer can purchase in one transaction. Leave the field blank to apply no limit.
An inline save button (blue tick icon) appears when the value changes — click it to save.
[SCREENSHOT: Sales Ticket Limit field with a number entered and inline save button active]
When on, attendee access is restricted to specific event days based on their assigned ticket type. Enabling or disabling Day Wise Access shows a confirmation dialog because it affects all existing ticket assignments.
When on, attendees cannot purchase tickets for two sessions that run at the same time. This prevents double-booking for sessions with limited capacity or exclusive time slots.
| Setting | What It Does |
|---|---|
| Hide App Links QR | Hides app download links from QR code confirmation emails |
| Hide Sales End Date | Hides the ticket sales end date from attendees |
Q: Why is "Make RSVP Mandatory" not showing up?
It only renders when "Ask RSVP Session Option" is enabled. Turn that on first, then the mandatory option appears below it.
Q: Can I send invoices for both paid and free tickets?
Yes. The two invoice toggles are independent — you can enable one, both, or neither.
Q: What happens if I leave the Purchase Limit blank?
A blank field means no order-level limit is enforced. Attendees can purchase as many tickets as available stock allows.
Q: Does "Day Wise Access" affect existing attendees?
Yes — enabling it restricts all attendees immediately based on the dates assigned to their ticket types. Attendees with no assigned date will lose access until a date is assigned.
