Tixfox Vs Eventbrite

Tixfox vs Eventbrite

Introduction  

The type of event management software you choose can make or mar your event. Among the most reputable event management platforms in the industry today are Tixfox and Eventbrite, which provide varying levels of services to customers. Many event organisers struggle to choose between the two, but both cater to different event needs. In this article, we will review who each is best suited for, their unique selling propositions, the types of events they cater to, and how Eventify combines the best of both platforms.

For whom is “Tixfox” useful?  

Tixfox is a modern event ticketing designed for event organisers who want simplicity and control. With its intuitive interface that streamlines ticket sales and event management, it is designed for small and mid-sized organisers, community-based groups such as churches, schools, fundraisers, and freelance planners. It has an intuitive interface that streamlines ticket sales and event management.  

For whom is “Eventbrite” useful? 

Eventbrite is a self-service event management software that allows event organisers to create, manage, promote and sell tickets for their events. It is present in over 180 countries and serves as a global marketplace for event creators and attendees. It is designed for individuals, entrepreneurs, attendees, event organisers, marketing managers, and non-profit leaders. 

#Eventify: An Alternative  

Designed as an all-in-one event management software, Eventify simplifies the entire event management process from ticketing to networking to post-event analytics. It caters to small, mid-sized and large event organisers who want to manage every aspect of their events from one dashboard. It utilises AI-powered personalisation, games, in-app chats, etc., to boost and track attendee performance. Here are five key things that make Eventify stand out;

• AI-powered personalisation: Eventify uses Artificial Intelligence to personalise attendee experiences and recommend tailored interests, contacts, and sessions based on their profiles.
• Gamification: Eventify uses features like leaderboards, polls, live Q&A sessions, etc., to keep attendees engaged. This not only turns an event into a dynamic experience but also provides insights into attendee behaviour.
• Advanced analytics: Eventify’s dashboard provides in-depth analytics into attendance, engagement, ticket sales, event activities, etc., through visualised, customised reports. 
• Transparent and cost-effective pricing: Unlike other event management apps, Eventify offers transparent and cost-effective pricing models with no hidden charges. This allows event organisers to scale their events effortlessly.

Price 

When considering which to choose between Tixfox and Eventbrite, pricing plays a crucial role. It determines which aligns with your event budget and goals. Both tools offer great features, but their pricing varies. Both offer flexible pricing, but one operates a simple model, while the other uses a pay-as-you-go model. Below is a breakdown of their pricing structures;

Tixfox  

Tixfox operates a simple, budget-friendly pricing model for events of all sizes.

• Free plan: Tixfox offers a free plan for organisers hosting free events or just starting. The free plan comes with all features - event passcode, mobile app for scanning, fast payout, electronic tickets, automated reminders, ticketing fee control, etc.; priority customer support and unlimited events. 
• Standard plan: This is a pay-as-you-sell model where Tixfox takes $0.39 per ticket sold, plus the credit card processing fee. However, for tickets under $5, the fee is $0.3. It includes all features, unlimited events and priority customer support.

Eventbrite 

Eventbrite operates a per-ticket pricing model. Below are its standard plans;

• Free plan: This plan allows you to publish events for free and access basic marketing tools. You can optimise your events for mobile pages, use on-site check-in and leverage Eventbrite’s discovery marketplace to reach more people.
• Pro plan: The pro plan offers advanced marketing tools for event organisers. It costs 3.7% plus $1.79 service per ticket and a 2.9 % payment processing fee per order. It also comes with in-depth analytics and reserved seating.

Verdict 

Tixfox offers simple and lower fees for its paid plan, which makes it suitable for small and mid-sized event organisers. On the other hand, Eventbrite costs much more than Tixfox but offers enterprise-grade solutions, which makes it suitable for corporate and high-capacity organisations and event professionals. If you want a more cost-conscious solution, opt for Tixfox. If you want more customisable branding options, go for Eventbrite.  

Ease of Use  

Ease of use refers to how organisers can plan, create and manage events without needing technical expertise. The best event management software uses drag-and-drop tools and an intuitive design that reduces the learning curve. Tixfox and Eventbrite have user-friendly dashboards, but with slight differences. Below are the specifics;

Tixfox 

Tixfox is ideal for first-time users because it requires no technical expertise;

• Custom theme: You can personalise your event page with custom colours, fonts, and branding to create a cohesive identity for your event.
• Mobile app for scanning: You can scan and validate tickets from your phone to manage attendee entry at your events. Attendees also get electronic tickets delivered to their emails.
• Clean dashboard: Tixfox has an intuitive dashboard with a minimalist interface that lets users create and manage events effortlessly.

Eventbrite  

Eventbrite provides a wider range of functionalities for users. These include;

• Advanced marketing tools: Eventbrite offers more advanced marketing tools and analytics, especially through the third-party app integrations. This provides more insights into attendee behaviour and satisfaction.
• More comprehensive dashboard: Eventbrite’s dashboard is comprehensive and centralised. It covers everything from ticket sales to reporting, streamlining each process of the event. 
• Customised event pages: You can customise event listings, ticket options, pricing options and add-ons. You can also time attendee entry to control the crowd and use the app to scan tickets.

Verdict 

If you are a new user handling small to mid-sized events, Tixfox is a great choice. It has a straightforward design with a stress-free set-up. However, Eventbrite has more depth with third-party integrations and enterprise-grade tools. It is perfect for large organisations, agencies and corporate planners who cater to medium-sized and large events.

Customer Support  

Whether managing last-minute ticket additions or resolving technical glitches, or onboarding new attendees, customer support is crucial for a smooth event experience. It can make or mar an event. Both Tixfox and Eventbrite provide customer support, but not at the same level. Below is how it differs in quality and accessibility.

Tixfox  

Tixfox offers a more personable customer support approach, as they directly contact their clients. They try to resolve issues quickly, even though their response times don’t cover all time zones.

• Chat support: You can chat with a customer representative agent directly on their website, and you will get an adequate response in seconds.
• Help center: Tixfox has a help center where you can read articles on the different issues you may encounter while navigating the app or website.
• FAQs: The Frequently Asked Questions (FAQs) provide quick, concise answers to common questions. This way, you might not need to contact customer support and save your time.

Eventbrite 

Eventbrite’s customer support provides consistent service no matter the location or time zone, because of its global reach. However, support times may vary based on the plan the user is on. 

• Help center: Eventbrite has a large repository of comprehensive articles that provide answers to questions for both attendees and event creators.
• Contact the organiser: Attendees can also contact event organisers directly to ask through the platform if they have any specific questions.
• Direct support: Customers can also contact support for specific issues that aren’t covered in the resource hub or help center.

Verdict  

If you want a more personalised response to your enquiries, Tixfox is a great option. They provide quick and personable responses to enquiries. On the other hand, Eventbrite offers a more structured and enterprise-grade support, which makes it suitable for large events. If your event requires enterprise-grade support or round-the-clock assistance, Eventbrite is your best bet.

Integrations  

Integrations are important because they connect your events with other tools, which help streamline workflows and automate repetitive tasks. These tools often include CRM and marketing tools, and the more tools a software supports, the more efficient the workflow. Both Tixfox and Eventbrite allow integrations, but on different scales.

Tixfox  

Tixfox allows integrations with tools such as;

• CRM & Marketing tools: You can easily integrate tools such as MailChimp and HubSpot
• Productivity tools: You can integrate with tools such as Routine, RoundPie and SmartSuite.
• AI tools: These include Metaforms, Humanloop, and Phonely. 

However, TixFox does not offer an open API, unlike Eventbrite.

Eventbrite  

Eventbrite has a broad range of applications you can integrate with, too.

• Eventbrite Marketplace: It allows you to connect with popular third-party applications such as Salesforce, HubSpot, MailChimp, etc.
• Automation platforms: Integrations like Zapier allow you to create custom, no-code workflows for your events
• API access: Eventbrite also allows developers to use an API to build custom and more advanced apps for their events.

Verdict  

Tixfox is best for small teams or solo event planners who just want to integrate some apps for more efficient workflows. Eventbrite is best for large marketing teams and enterprise agencies, and clients who require a depth of automation, reporting and analytics that Tixfox cannot provide. 

Customisation and Branding  

How well you can position your brand identity matters in event management. At the end of the day, you want attendees to remember the brand that has provided a dynamic event experience for them. As such, you need customisation and branding tools to allow you to tweak every aspect to reflect your image. Both Tixfox and Eventbrite offer customisation options, but on different scales.

Tixfox 

Below are some of the customisation options Tixfox offers;

• Brand colours: You can match your event page colours to reflect your brand identity using their custom colour selection.
• Pre-made themes: You can choose from any of their designed templates and tweak them to your taste.
• Font customisation: You can select the font that matches your brand identity.

Eventbrite  

Eventbrite offers more advanced customisation and branding capabilities.

• Brand consistency: There are lots of visuals, colours and fonts you can choose from to give your event a unified look.
• Custom event websites: You can drag and drop custom websites that require no code and embed what you want.
• White-label: For paid plans, you can remove Eventbrite’s branding entirely.

Verdict  

Eventbrite outshines Tixfox with its white-label, creative options and custom event websites. If you want simplicity and predictability, go for Tixfox. However, if you want to take over your event’s creativity entirely, Eventbrite is an ideal choice.

How to Choose Event Management Software  

Choosing the event management software isn’t a decision you can make in a vacuum. You have to consider what a successful event means to you, and the tools that can help you achieve it. For instance, if you are organising a hybrid event, you want software that allows attendees to network with one another. Below are five things to look out for when choosing an event management software;

Comprehensive Content Management Tools

Content management tools allow attendees to stay informed and engaged throughout the event. Attendees shouldn’t have to struggle to find information about the next session or who the speaker is. Content is how they can interact and stay connected. Eventify has built-in comprehensive content management tools such as agenda builder, social boost, speaker profiles, news, event guide, etc. For instance, agenda builders allow event organisers to create and schedule sessions, speaker profiles highlight speaker bios, and social boost amplifies the event’s visibility on social media.

Efficient registration tools

Efficient registration tools set the tone for a successful event experience. Attendees shouldn’t be struggling to register, check in and pay. Registration is the first interaction attendees have with the event management software, and by extension, the event organisers. Eventfiy has an intuitive, stress-free and comprehensive registration system that leaves a positive, lasting impression on attendees. It also provides all the essential data you may need.

Exhibitors and Sponsors Management

Most likely, you would require sponsors and exhibitors to drive revenue at your event. However, you have to build smooth relationships with them, and part of doing this is to provide them with a seamless event management app that helps meet all their deliverables. On Eventify’s intuitive dashboard, exhibitors and sponsors can manage their profiles, run sponsored ads, and track their performance.

Real-time Engagement

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The quality of the engagement tools in event management software determines how memorable the event will be. Engagement is the bedrock of every successful event, as your attendees will never forget how you treated them. Look out for platforms that offer features such as AI-powered matchmaking, games, in-app chats, live polls, social feeds, and more when choosing an event management software. Thankfully, Eventify offers all of these and more, thereby turning your attendees from a passive audience to an active one.

Robust Analytics and Reporting

Without robust analytics and reporting, there will be no data for event organisers to consider for their next event. Guesswork doesn’t guarantee success; this is why a standard event management software should have an analytics system that captures real-time data across all touchpoints. Eventify has a customisable analytics dashboard where you can monitor performance, visualise trends and generate detailed reports.

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Alternative To Tixfox & Eventbrite: Eventify Event Management Software  

Eventify stands out as a comprehensive end-to-end event management platform that simplifies the entire event process. It is a worthy alternative to both Tixfox and Eventbrite, where the quality and depth of the features differ. Whether you are a solo event organiser, a startup or a large marketing agency, Eventify helps you drive engagement and attain your revenue goals. Its tiered and transparent pricing, comprehensive content management tools, robust analytics and third-party integrations make it stand out from other platforms.

‍AI-powered matchmaking

Eventify uses AI to foster networking and interaction among attendees, speakers, exhibitors and sponsors based on shared interests and goals. Often, these connections lead to a strong post-event community that the event organiser can always rely on for future events. Eventify’s AI-powered matchmaker constantly learns from every interaction to improve the quality of its predictions and foster more relevant matches.

‍Enterprise-grade Data Security

Eventify understands how sensitive attendees and organisers can be regarding how their data is handled. Statistics show that 92% of attendees consider data privacy when registering for an event, and the cost of a data breach is $4.35 million. Eventify priorises the safety of everyone’s data; it is an ISO 27001:2022 Certified and SOC 2 Type II compliant platform trusted by event professionals worldwide. It fully complies with GDPR and adheres to international data standards.

‍Transparent and Affordable Pricing

Unlike other platforms which has hidden charges in their cost structure or premium services not affordable for the average event organiser, Eventify offers a transparent, tiered, pay-as-you-grow pricing. Users only need to pay for what they use and how long they use it for. As such, anyone can access the premium features even while saving money and sticking to their event budget.

Pricing 

Where Eventify shines 

Whether you are hosting an in-person, virtual or hybrid event, Eventify caters to all. Below are some areas where it shines;

• End-to-end management solution: Eventify shines as a comprehensive, all-in-one event management solution that streamlines the entire event process in one intuitive dashboard. You don’t have to get different tools to handle registration, ticketing, analytics, etc.
• Dynamic attendee engagement: With Eventify, you can be sure your attendees will get a unique event experience. It uses AI-powered networking and games to encourage interaction among attendees and provide deeper insights into their behaviour.
• Detailed analytics: Eventify provides real-time, accurate data on registration, attendance, engagement, and ticketing so event organisers can make data-driven decisions.

Where Eventify falls short  

Here are some of the areas Eventify falls short;

• Brand recognition: Compared to major names in the events industry, such as Eventbrite, Bizzabo, and Cvent, Eventify is still growing. As such, it can be quite difficult for decision-makers in major leagues to trust it.
• Quality of integration: While Eventify integrates with many third-party apps, it doesn’t allow for a more technical API setup for niche integrations. 
• Steep learning curve: While it’s easy to use once mastered, onboarding for new users can be steep if they don’t know much about its features beforehand. 

Customer reviews  

“As an event marketer, I truly appreciate how Eventify combines everything in one place. The built-in email campaign tool saves me hours. I can design and schedule clean, professional emails without switching between platforms or exporting attendee lists. It’s smooth, intuitive, and feels like having a full email marketing system inside the event dashboard.” – Albert L.

“I honestly don't know why I didn't find them before. They are not only the most affordable solution but also very humanly supportive, knowing what they are doing. Always helpful. I was initially sceptical about why they are selling so cheaply, when other companies are charging 5x. I later found that they are keeping costs low by smart tech solutions, and their user-friendly interface reduces overall efforts. I have used other big solutions before, and navigating the slow interface is a pain. I wish the Eventify team the best and keep updating with new features.” – Etienne P.

Who Eventify is best for

Eventify is an all-in-one, scalable event management platform that’s best for:

• Educational institutions: These include universities, academic departments, students' unions and clubs, career services, etc.
• Corporate and independent event planners: These include businesses and enterprises as well as independent event promoters who manage different events.
• Marketing agencies: They can use Eventify’s customisation options to offer their services.
• Nonprofits and associations: These organisations stand a lot to gain from Eventify’s cost-effective and transparent pricing.
• B2B and B2C event organisers: Eventify is an ideal choice for business owners who want to generate leads.

What will you choose?  

Choosing between Tixfox and Eventbrite depends on your event needs and budget. For instance, Tixfox is more affordable, easy to use and suitable for small and medium-sized events.  Eventbrite provides enterprise-grade solutions for large events and operations. But if you want a platform that balances affordability, flexibility and quality, Eventify is your ideal choice. Whether it’s a small-scale event or a global hybrid conference, Eventify helps you manage it from one dashboard seamlessly. Check out the free demo today and experience a more optimised event management process.

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