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In your never-ending ‘to-do’ list for an event, selling out tickets is a priority that causes a lot of headaches. Many event organizers default to Ticketmaster for ticket sales without considering alternative platforms.
It would be best if you thought it’s considered the ‘go-to’ event ticketing software nowadays. Usually, concert and event venues oblige you to use Ticketmaster, so you go with the flow.
But have you ever calculated the total cost of using Ticketmaster for your events?
Ticketmaster is expensive, partly because they offer to pay a cut of the service charges to the venues. Concert or event buyers pay a hefty price for buying tickets. Moreover, for smaller events, the profit for you, the company organizing the event, is nonexistent with Ticketmaster.
Top 10 Ticketmaster Alternatives
Ticketmaster remains a titan in the ticketing industry, but event organizers have a wealth of innovative alternatives to choose from. Ticketmaster has a complex fee structure - confusing for beginners - and the occasional glitches on the platform cause customer dissatisfaction. These reasons have caused event organizers and customers to look for alternatives to Ticketmaster. Some great options exist, like Eventify, Tix, and Stubhub.
While you may be skeptical initially, these alternatives offer better security, faster check-in, and low costs - so there is more profit for you. They will not only save you money but also lead to more attendee satisfaction and enhance your event’s accessibility. Following are the best alternatives for Ticketmaster.
1. Eventify
Capterra Rating: 5.0 /5.0
G2 Rating: 5.0 /5.0 from 3 reviews
Eventify ticketing is a digital solution designed to streamline the process of creating, managing, and selling tickets for events to you. This platform is customized for event organizers ranging from small gatherings to large-scale conferences, festivals, and concerts.
It provides a user-friendly interface where organizers can set up their event details, location, descriptions, ticket pricing, and dates. Eventify Ticketing’s key features are its robust ticketing system that handles online sales, offers real-time tracking of ticket availability, processes payments securely, and sales statistics to its users.
In addition, Eventify offers flexible pricing. For each paid registration, the platform charges $0.99 per ticket. For Gateway fees, 3% Stripe payment. And for free events, the registration fee is completely free. Further, Eventify has two main pricing tiers:
- The Enterprise Pro plan is priced at $1299
- The Business plan starts at $599
Beyond ticket sales, Eventify ticketing also offers you tools for management and attendee engagement. It supports various ticket types, such as general admission, group discounts, early bird, and VIP, that allow flexibility in how events are marketed and priced.
Eventify also offers advanced marketing solutions to help promote and grow your event quickly. Their various media channels help you gain more exposure by posting about your event.
Key Features
Features that make Eventify stand out are
1. Branded Event Page
2. API and Integration
3. Fast Ticketing
4. QR Scan and Badge Printing
5. User friendly interface
6. Robust analytics
7. Customization options for tickets & event websites
Work for the Following Industries
Eventify provides ticketing for the following industries
- IndustryAccess Pass
- TicketPro Industries
- Industry Ticket Hub
- Pro Event Tickets
2. Eventdex
Capterra Rating: 5.0 /5.0
G2 Rating: 5.0 /5.0 from 1 review
Eventdex is a cloud-based, all-in-one event management platform. It offers hybrid, In-person, and virtual event management services to you. It is a comprehensive event management solution that includes mobile event app, check-in, event registration, 1-on-1 B2B matchmaking, and many more.
This software offers you tools for event marketing, post-event analysis, and attendee engagement. Eventdex has a low fee structure as compared to Ticketmaster.
Through its AI business matchmaking algorithm, this platform’s B2B matchmaking helps businesses find relevant matches and schedule meetings. It is a versatile and cost-effective software for event organizers.
It offers collaboration tools and customized filters to enhance the experience of event management and event planning. To communicate and coordinate in real-time, the collaborative tools promote teamwork by enabling vendors and event organizers to participate and manage tasks collectively.
Meanwhile, the customized filters enable users to target specific groups.
Key Features
Features that make Eventdex stand out are:
- Lead scoring
- 1-1/ Group Matchmatching
- Automatic Matchmaking (AI)
- Buyer/Seller Dashboards
- Powerful ticketing system
- Attendee management tools like live polls, Q & A
- Mobile event apps with networking features
Work for the Following Industries
Eventdex provides ticketing for the following industries:
- Education
- Healthcare
- Non-Profit organizations
- Travel and Tourism
3. TicketLeap
Capterra Rating: 3.9 /5.0
G2 Rating: 3.9 /5.0 from 15 reviews
Ticket Leap is an event management app offering comprehensive features to help event organizers plan and execute successful events. The ability to sell tickets through a customizable event registration page is one of the key features of Ticket Leap.
It also offers you various payment gateway options. Before committing to a plan, this platform offers you a free trial to test the features. It also offers various pricing plans for different types of events.
With a diverse range of event categories, including festivals, tours, haunted attractions, theaters, and many more, Ticket Leap is a great option. It has a seating map function that allows organizers to enable attendees to select their preferred seats and visual layouts of their venues.
This software provides flexibility in collecting information from ticket buyers and also enhances the registration process. All in one place, meanwhile, the admin dashboard offers a comprehensive overview, including customer data and sales.
Key Features
Features that make TicketLeap stand out are:
1. Barcode / Ticket Scanning
2. Mobile Ticketing
3. Registration Management
4. Onsite Ticketing
Work for the Following Industries
TicketLeap provides ticketing for the following industries that include:
- Conference and Trade Shows
- Festivals
- Arts and Exhibition
- Tours and Attractions
4. StubHub
Capterra Rating: 4.6 /5.0
G2 Rating: 4.6 /5.0 from 8 reviews
StubHub is an online ticket platform that connects buyers and sellers of tickets for concerts, theater shows, sports, and other live entertainment events.
For ticket transactions, it offers you a secure, reliable platform. StubHub allows users to search for events based on various criteria, such as date, location, artist, and team.
To ensure that users never miss out on important updates, event alerts keep users informed about ticket availability, price changes, and upcoming events. This platform’s mobile tickets and E-tickets offer a convenient and eco-friendly way to access events.
Additionally, it builds trust and credibility within the market, assuring you of a safe transaction environment.
Key Features
StubHub has the following features:
1. Mobile App
2. Interactive Seat Maps
3. Price Alerts
4. FanProtect Guarantee
Work for the Following Industries
StubHub provides ticketing for the following industries that are:
- Tourist and Travel
- Marketing
- Technology
- Sports
5. Ticketbud
Capterra Rating: 4.3 /5.0
G2 Rating: 4.3 /5.0 from 23 reviews
Ticketbud is an event registration and online event ticketing platform that allows organizers to create and sell tickets, track ticket sales, and manage attendee information. It offers you a variety of features, such as discount codes, integration with popular payment providers, and custom branding.
To maintain brand consistency and to provide attendees with a streamlined ticket purchasing experience, website integration enables seamless embedding of ticket sales that register directly into an organizer’s website.
To collect relevant attendee information efficiently, event information simplifies the attendee sign-up process and allows for customizable registration forms in this platform.
Ticketbud provides event organizers with extensive reporting tools and detailed analytics. To access tickets and event information easily, it offers attendees a mobile event app.
This software provides customization options, including white-label solutions that build trust among event organizers worldwide.
Key Features
Ticketbud has the following features:
2. Online Ticket Sales
3. Email Marketing Integration
4. Mobile Ticket Scanning
Work for the Following Industries
Ticketbud provides ticketing for the following industries that are:
- Tradeshow
- Festivals
- Conferences
- Networking Events
6. Eventbrite
Capterra Rating: 4.3 /5.0
G2 Rating: 4.3 /5.0 from 761 reviews
Eventbrite is a popular platform that allows users to promote, create, and sell tickets to all types and sizes of events.
Eventbrite is a user-friendly management system for event organizers to manage and promote events effectively. Through email marketing, social media, and other channels, Eventbrite also provides tools for promoting events.
With features like online booking and email automation, Eventbrite streamlines event management. To engage attendees and provide updates, email automation allows organizers to create personalized email campaigns.
Attendees can easily find event details, as online booking simplifies the process of registering and reserving tickets for this platform.
Moreover, from creating and managing various events worldwide, Eventbrite serves as a great ticketing go-to platform.
Key Features
Eventbrite has the following features include:
1. User-registration process
3. Lead generation and retrieval
4. Reporting and Dashboards
Work for the Following Industries
Eventbrite provides ticketing for the following industries that are:
- Tech and innovation
- Arts and Theater
- Music and Entertainment
- Government and Politics
7. Eventzilla
Capterra Rating: 4.4 /5.0
G2 Rating: 4.4 /5.0 from 146 reviews
Eventzilla is another ticketing platform that provides an all-inclusive solution for every event management need, including users, social event enthusiasts, virtual conference organizers, fundraising teams, online training coordinators, and music festival hosts.
Eventzilla enhances event planning and attendee experience with its event maps and API features. It allows organizers to get details of events by guiding them through the location of sessions and booths or by interactive maps of their event venues.
The API offers customization and flexibility by enabling seamless integration of this platform with other software applications.
It provides various features, such as multiple ticket types and pricing options, integrations with popular payment gateways, and custom event registration forms.
To understand ticket sales and other data, this platform provides you with detailed analytics and reporting tools that help organizers.
Key Features
Eventzilla has the following features:
1. Access/ Controls Permissions
2. Attendance Tracking
3. Agenda Management
4. Event Ticketing
Work for the Following Industries
Eventzilla provides ticketing for the following industries:
- Workshops
- Corporate Events
- Trade Shows
- Sports Events
8. Purplepass Ticketing
Capterra Rating: 4.9 /5.0
G2 Rating: 4.9 /5.0 from 33 reviews
Purplepass ticketing stands as a functional web-based and cloud-based event ticketing solution. It offers you an array of tools suitable for the requirements of venues and diverse event organizers.
Purplepass ensures adaptability and accessibility by providing options for both on-premise deployment and cloud-based. It offers extensive support channels such as email, phone, live online training, webinars, videos, and in-person sessions.
Its robust feature, purple pass ticketing, simplifies event management, like invoice management. For streamlining financial operations, this platform enables organizers to manage invoices for event booking, vendor fees, and sponsorships that this feature can easily generate.
For higher satisfaction levels and event success, this platform allows organizers to assign, categorize, and resolve queries efficiently.
Purplepass ticketing caters to many users, including schools, colleges, concerts, fairs, conventions, festivals, and non-profit organizations.
Key Features
Purplepass Ticketing has the following features:
1. Booking Management
2. Activity Dashboard
3. Activity Tracking
4. Event Scheduling
Work for the Following Industries
Purplepass Ticketing provides ticketing for the following industries:
- Conference and Trade Shows
- Charity and Fundraisers
- Performing Arts
- Museum and Attractions
9.JamBase
Capterra Rating: 4.7 /5.0
G2 Rating: 4.7 /5.0 from 15 reviews
Jambase is a broad online platform providing vast concert listings and tour information databases. Its service offering component provides a seamless link between event discovery and attendance.
The social sharing integration feature allows users to share event details and experiences from this platform to promote events and encourage more people to buy event tickets.
To ensure transactions are reliable and safe, the best feature of this platform helps users avail of this offer of secure ticket exchange.
Jambase facilitates smoother transactions for users by simplifying the ticketing process. It enhances the overall user experience with an effortless check-in experience, providing valuable data collection and targeted marketing opportunities.
Key Features
JamBase ticketing has the following features:
1. Interactive Venue Maps
2. Dynamic Pricing Optimization
3. Real-time Event Notifications
4. Event Discovery Engine
Work for the Following Industries
JamBase provides ticketing for the following industries:
- BeatBox Office
- TuneTix
- Harmony Hubtickets
- SoundGate Tickets
10. Tix
Capterra Rating: 4.7 /5.0
G2 Rating: 4.7 /5.0 from 13 reviews
Tix offers a comprehensive event ticketing solution for venues, event organizers, and promoters.
It offers features of robust functions such as seamless website integration, season ticket renewals, custom branding, and free-customized seat maps.
From this platform, the website management feature allows organizers to easily integrate ticket sales, create and customize their event websites, and provide detailed event information. This platform helps in creating direct connections with attendees.
Tix Real-time event updates help to ensure that the organizer and attendee are always informed about changes, the latest event details, and announcements.
It’s available as a cloud-based SaaS platform. Moreover, Tix allows you to make orders via a box office, phone, mail, fax, internet, and even through a Facebook page.
Furthermore, Tix ensures you accessible support that includes 24/7 live representation assistance, email, FAQs, and phone assistance.
Key Features
Tix ticketing has the following features include:
1. Onsite Ticketing
2. Payment processing
3. Season Tickets
4. Event Calendar
Work for the Following Industries
Tix provides ticketing for the following industries they are:
- Charity and Non-Profit Events
- Zoos and Aquarium
- Entertainment and Events
- Museum and Cultural Institutions
- Sports
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5 Tips For Choosing an Alternative to Ticketmaster
Let’s dig into the details of choosing an alternative to Ticketmaster. Things to consider before selecting alternatives to Ticketmaster are:
1. Buyers and Seller fees
The alternatives to Ticketmaster fall into three categories:
- No fees: At checkout time, no fees are added for buyers. Such as (JamBase)
- Low fees: Fees for buyers range between 5-10% (Eventify, Eventdex, TicketLeap, Ticketbud, Eventbrite, Eventzilla, Purplepass ticketing, Tix )
- High fees: Fees are 28% or higher (StubHub)
2. Customer service options and quality:
If you want exceptional customer service and quality, Ticketmaster's alternatives are Eventify, Eventdex, Eventbrite, StubHub, and TicketLeap.
These sites generally include instant chat, phone, contact form, email, and FAQ help center. Check the 24/7 options for the sites to help customers with queries.
One great alternative to Ticketmaster is Eventify. It’s an easy navigation and ticket-purchasing site known for its ease of use and excellent customer service.
3. Ticket volume and Availability
Each website has these labels that are used in ranking below based on the total number of monthly users.
- High: 10-100M (Eventify, Eventbrite, StubHub)
- Medium 1-10M (TicketLeap, Eventzilla, Purplepass ticketing)
- Low Under 1 M ( Eventdex, TicketBud, JamBase, Tix)
Are you looking for another option for managing and selling event tickets? The best options are Eventify, Eventbrite, and StubHub.
Moreover, Eventify has a robust system allows organizers to customize ticket types easily and access real-time data on sales and attendee demographics. Similarly, StubHub helps buyers to find the best value for their tickets. It enhances the overall purchasing experience.
Exploring a different alternative to Ticketmaster can offer attendees and organizers the best features tailored to specific event needs.
4. Ticket Protection and Guarantees
Eventify and other sites also provide protection and guarantees. Other software such as Eventbrite, Ticketbud, and TicketLeap also have guarantees that stand out and protect you if anything goes wrong.
5. User Experience
A good ticketing platform will offer a user-friendly interface. It will help you search for events, complete your purchase, and select seats. Moreover, read reviews of the user’s experience before choosing any website.
Wrapping Up
To find the best event ticketing master alternative, comparing and researching different event management software options is always a good idea.
The most important things to consider before choosing an alternative to Ticketmaster are ticket volume and Availability of customer services. Buyers' and sellers' fees, ticket protection, and guarantees should also be considered.
Visit the ticket sites that include options like email, contact form, phone, and FAQ help center for any difficulty. Also, review customer reviews to find what users experience when using a particular ticker managing app.
Some great options exist, like Eventify, with its comprehensive list of features in event ticketing and managing. But the choice depends on your event, use, and choice. So, wisely choose an alternative to Ticketmaster that suits you best.
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