I know that event planning can often be a challenging endeavor fraught with uncertainty. As an experienced event planner, I understand the importance of event engagement in creating successful and memorable experiences for attendees. It refers to the ability of an event to capture and hold the attention of its audience and promote active participation. It is a key factor in determining the success of an event, both in terms of attendance and future event planning. In this comprehensive guide, I will provide you with tips, strategies, and ideas to boost engagement at every stage of the planning process, from pre-event to post-event.
What is Event Engagement?
It also known as audience engagement, is the art of captivating and compelling event attendees, holding their attention from start to finish. It involves creating an immersive and interactive experience that encourages participation, interaction, and active involvement. According to a 2020 Bizzabo report, over 80% of B2B marketing professionals consider attendee engagement as an important key performance indicator (KPI) for determining the success of an event. Engaging events not only leave a lasting impression on attendees but also increase the likelihood of their satisfaction and participation in future events.
The Importance of Event Engagement
It plays a crucial role in every stage of the planning process. It can make or break an event, determining whether it will be a sellout success or a disappointing flop.
- Attendance: Engaging events attract more attendees, increasing event attendance and maximizing the potential for success. By creating a buzz and generating interest, event planners can drive more traffic to event pages, spark conversations, and ultimately sell more tickets.
- Audience Retention: Engaging events not only attract attendees but also keep them interested and involved throughout the event. By promoting active participation and creating a captivating experience, event planners can ensure that attendees stay engaged and invested in the event.
- Future Event Success: The level of engagement at an event influences attendees' satisfaction and their likelihood of participating in similar events in the future. By delivering an engaging and memorable experience, event planners can build a loyal audience base and set the stage for future event success.
Now that we understand the importance, let's explore strategies to boost engagement at each stage of the event planning process.
Pre-Event Engagement Strategies
Pre-event engagement is a critical stage of the event planning process. It is during this phase that event planners create interest, generate buzz, and build anticipation for the event. Here are some strategies to boost engagement:
1. Maximize Event Communications
Make it easy for attendees and potential attendees to communicate with the event planning team. Respond promptly to questions on social media, send regular email reminders, and provide clear instructions for signing up for updates. Consider offering SMS updates, as 75% of consumers are open to receiving text updates from brands and events they have opted-in for.
2. Prepare and Market Event Registration
Outline the entire registration process in detail, including your event registration opening and closing dates, as well as the availability of tickets or spaces. Consider running different registration promotions, such as early bird discounts, and ensure a smooth registration process by clearly communicating the length and limits of each promotion. You can use Eventify event registration software to streamline your process.
3. Utilize Social Media
Social media is a powerful marketing tool for event planners. Create a Facebook event page, invite members of your target audience, and promote engaging content that sparks conversation and interaction. Share high-resolution videos on platforms like Instagram to provide event updates and exclusive behind-the-scenes content. Make it easy for your audience to register directly from your social media accounts. Try making your event website or a webpage, as it is very helpful for engagement.
4. Coordinate a Countdown
Create a sense of urgency and excitement by running a countdown campaign as the registration deadline approaches. Fear of missing out (FOMO) can be a powerful motivator for potential attendees. Highlight the benefits and unique experiences attendees will gain from the event to encourage registration.
5. Listen to Your Audience
Pay attention to conversations happening on your Facebook event page, mobile apps, or other platforms where attendees may interact with each other. Take note of the topics they discuss, questions they ask, and feedback they provide. This will help you gain a deeper understanding of your target audience and enable you to tailor your event marketing accordingly.
By implementing these pre-event engagement strategies, you can generate excitement and anticipation among your target audience, increase web traffic to your event pages, and ultimately boost event attendance.
The best events are not about giving presentations, they are about creating experiences.
Pat Flynn, Smart Passive Income
In-Person Event Engagement Strategies
Once the event begins, it is crucial to maintain high levels of engagement and keep attendees interested throughout the event. Here are some strategies:
1. Kick off with High-Energy Entertainment or Icebreakers
Start the event on a high note by providing engaging entertainment or icebreakers, depending on the size and nature of your audience. This will set the tone for the event and create an energetic atmosphere that encourages participation.
2. Pay Attention to Audience Energy and Participation
Monitor the energy and participation levels of your audience throughout the event. Incorporate a mix of activities and strategies to maintain engagement, especially for longer events. Encourage interaction and communication among attendees to foster a sense of community and involvement.
3. Create Seating Arrangements that Promote Engagement
The seating arrangement can greatly influence the engagement levels of attendees. Consider seating arrangements that encourage person-to-person conversations and collaboration. Choose a seating arrangement type that best suits your audience, whether it's open seating for networking or assigned seating for a more structured experience.
4. Include Participatory Activities
Incorporate interactive activities that get attendees up and moving. Challenge them with pop quizzes, team events, or games that promote healthy competition. Announce winners on social media and offer event-related prizes to keep attendees engaged and motivated.
5. Measure Engagement Live
Utilize event apps or social media platforms to track engagement in real-time. Monitor analytics, such as app activity, content updates, and social media activity. Encourage attendees to participate in live polls, answer trivia questions, or vote on outcomes. This will not only keep attendees engaged but also provide valuable data on overall attendee participation.
By implementing these strategies, you can create an immersive and interactive experience that keeps attendees engaged, connected, and invested in your event.
Event engagement is about making your attendees feel like they are part of something special.
Michael Stelzner, Social Media Examiner
Post-Event Engagement Strategies
Post-event engagement is a critical phase for event planners. It allows you to build on the success of your event, foster audience loyalty, and lay the foundation for future events. Here are some strategies:
1. Send Thank You Notes
Express your gratitude to all attendees by sending personalized thank you notes or emails. A simple gesture of appreciation can leave a lasting impression and make attendees feel valued.
2. Request Feedback through Surveys
Conduct post-event surveys to gather valuable feedback from attendees. Keep the surveys concise and ask relevant questions about their favorite and least favorite parts of the event. Use the feedback to identify areas for improvement and demonstrate your commitment to creating better future events.
3. Start Marketing the Next Event
Take advantage of the momentum from your recent event and start promoting your next event. Offer exclusive discounts or early bird registration to recent attendees as a way to show appreciation and build anticipation for future events.
4. Share Event Highlights
Create a highlight reel of the event's best moments and share it with attendees. Capture video footage and photos throughout the event to create an online photo album or a dedicated Facebook Group where attendees can discuss and share their experiences.
5. Encourage Social Media Engagement
Encourage attendees to share their event experiences on social media. Create a post-event hashtag to track their engagement and easily view their posts. Promote online discussions and encourage attendees to provide feedback and share event content and photos.
By implementing these post-event engagement strategies, you can maintain a strong connection with attendees, gather valuable feedback, and create a buzz for future events.
Use technology to enhance event engagement, not replace it.
Joe Pulizzi, Content Marketing Institute
Request a demo for Eventify event management software technology which is perfect to enhance engagement.
Strategies for Boosting Virtual Event Engagement
Virtual events have gained popularity in recent years, and event planners need to adapt to this new format. Here are some strategies:
1. Choose the Right Virtual Event Software
Select virtual event software that suits your event's specific requirements. Look for features like high-resolution live-streaming, message boards, and chat rooms to facilitate interaction and engagement among attendees.
2. Set Clear Rules of Engagement
Explain the features of the virtual event software to attendees before the event begins. Provide instructions on chat options, muting, and video streaming. Clearly outline which sections of the event will be participatory and let attendees know when they can ask questions or seek tech support.
3. Schedule Regular Breaks
Virtual events can be mentally taxing, so schedule frequent breaks to prevent Zoom fatigue. Clearly communicate the duration of each break and any instructions attendees need to follow during the break.
4. Incorporate Interactive Activities
Mix up the session styles and include interactive activities like small group discussions or team exercises. Provide opportunities for attendees to express their thoughts and engage with each other throughout the event.
5. Ensure Reliable Tech Support
Technical issues can hinder engagement during virtual events. Ensure that attendees have access to reliable tech support through various channels, such as live chat and email.
By implementing these strategies, you can create an immersive and interactive experience for attendees, regardless of the event format.
Ideas to Increase Event Engagement
In addition to the strategies mentioned above, here are some creative ideas:
- Gamification: Incorporate gamification elements into your event, such as scavenger hunts, quizzes, or challenges. Offer rewards or prizes for participants, creating a sense of excitement and competition.
- Interactive Sessions: Include interactive sessions where attendees can actively participate, ask questions, and provide input. This could be in the form of panel discussions, Q&A sessions, or live demonstrations.
- Networking Opportunities: Facilitate networking opportunities for attendees to connect with each other. This could be through virtual breakout rooms, speed networking sessions, or online networking platforms.
- Virtual Exhibitor Booths: Create virtual exhibitor booths where attendees can explore products and services, interact with exhibitors, and access informational materials. Consider incorporating live chat or video conferencing for a more interactive experience.
- Virtual Swag Bags: Provide attendees with digital swag bags containing exclusive discounts, downloadable resources, or access to premium content. This adds value to their event experience and encourages engagement even after the event.
The key to event engagement is to create a sense of community and belonging.
Amy Porterfield, Digital Course Creation
Remember, it is not a one-time effort but an ongoing process. Continuously evaluate and refine your strategies based on attendee feedback and changing industry trends to create memorable and engaging experiences for your audience.
Make Event Management a Breeze with Eventify
In conclusion, audience engagement is vital to the success of any event. By implementing pre-event, in-person, and post-event engagement strategies, as well as incorporating creative ideas, you can boost participation, create memorable experiences, and build a loyal audience base.
If you are looking for a reliable event management platform to manage your events with ease, I recommend you to try Eventify. From ticket sales to audience engagement, it is your one-stop platform to easily and effectively manage and promote your events.
So, go ahead and plan your next event with engagement in mind, and watch it become a resounding success.