"I never got the email" is the most common support request at any event. The Email Log in Settings already listed every email your event sent. It now tells you what happened to each one after it left Eventify.
Click Event History on any row to open the Email Event History window. The Information section shows the email type, the sent date and your event's time zone. Below it, a timeline shows how far the email got: Processed by Eventify, Delivered to the recipient's mail provider or Failed with the provider's reason, and Opened by the recipient. Click Download CSV to keep a copy.
Filter Status From Logs to Failed, tick the rows and click Resend in the header to send every selected email to its original recipient again. Single resends still let you send to the same address or up to ten other addresses.
Open any attendee in People > Manage Attendees and click the Emails tab to see their emails, with the same Event History, View and Resend actions, without leaving their record.
Read the guide: How to Track and Resend Event Emails with the Email Log.
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