Understanding how Eventify's itinerary system is built helps you set it up correctly and avoid common mistakes. There are three distinct layers, each with a different purpose:
Each layer builds on the one above it. You must have a saved itinerary before adding activities, and a saved activity before uploading vouchers.
An itinerary is a named container that groups all activities for a specific travel plan. It is internal only — attendees never see the itinerary name, only the activities inside it.
Each itinerary has two key properties:
One attendee can be assigned to multiple itineraries and will see all of them in the app.
Activities are the individual entries inside an itinerary. Each activity represents one step in the attendee's travel journey.
| Field | Required | Notes |
|---|---|---|
| Activity Title | Yes | What attendees see |
| Activity Type | Recommended | Flight / Hotel / Transfer / Activity / Other |
| Activity Date | Yes | Date picker |
| Start Time | Yes | 24-hour format (HH:MM) |
| Activity Description | Yes | Addresses, reference numbers, instructions |
| File Attachment | No | One shared PDF or image, max 10MB |
How time is stored: When you enter a date and time, Eventify converts it to UTC using your event's configured timezone. Attendees always see times in the event's local timezone — you never need to manually adjust for time differences.
Activities display in the order they were created by default. You can drag and drop to reorder them manually — this custom order is saved and overrides the default.
Vouchers are where the personalization happens. After an activity is saved, the Manage Vouchers button appears on that activity row. Click it to open the voucher table.
The voucher table lists every attendee assigned to the itinerary. For each attendee you can:
Security: All voucher files are encrypted on upload. Attendees download their files through a session-authenticated link in the Eventify app — files are not publicly accessible.
Deleting a file: If you delete File 1, File 2 automatically shifts up to the File 1 slot, and File 3 shifts to File 2. No gaps are left in the sequence.
Attendees need no action from you once everything is set up. They open the Eventify app, navigate to Itinerary, and see all itineraries assigned to them.
Tapping an itinerary shows the activity list in order. Tapping an activity shows:
They tap a file to download it. They cannot edit anything.
A: Yes. You can build out all activities first and assign groups or individuals later. Just make sure the assignment is done before the event opens so attendees can see their itinerary.
A: Yes. If you delete File 1, File 2 moves up to the File 1 slot and File 3 moves to File 2. The sequence always stays compact.
A: The voucher table lets you upload files for multiple attendees in one modal session and save them all at once with a single Save click. Individual files must still be selected per attendee slot.
A: Activity times are stored in UTC based on the event's timezone. They display in the event's configured local timezone in the app, regardless of where the attendee is physically located.
