The National Black Police Association Conference brings together police officers to raise awareness about injustices within the force, specifically for minority officers, while remaining open to all attendees. The event combines educational talks with networking opportunities. As a non-profit organization, NBPA needed an affordable platform that could handle complex requirements: last-minute agenda changes, invoice-based ticketing with payment tracking, strict data privacy for police attendees, and seamless on-site networking—all without the pricing that had pushed them away from previous solutions.
Challenges Before Using Eventify
Pricing barriers – Previous main platform priced out non-profit organizations
Platform complexity – Other platforms had hidden settings that could change everything unexpectedly
Constant changes – Agenda updates throughout planning process
Invoice management – Need to hold bookings while waiting for payments
Payment tracking – Required multi-stage approval process
Security concerns – Police event requiring strict data privacy protocols
Communication needs – Frequent announcements to keep everyone informed
Venue challenges – Issues requiring quick pivots and updates
Onboarding burden – Previous platforms required extensive training
Why Eventify
After testing multiple event platforms, NBPA Conference chose Eventify because:
Affordable for non-profits – Pricing that doesn't exclude organizations with limited budgets
Simple user interface – Everything laid out clearly with no hidden settings
Quick onboarding – Didn't require countless training sessions
Homepage checklist – Visual progress tracker showing how far along each task was
Intuitive design – Easy to find what you need without surprises
Sales management – Three-stage booking and payment system
Responsive support – Quick issue resolution when needed
Professional appearance – Beautiful front-end design
How Eventify Helped
Eliminated pricing barrier – Non-profit could afford professional event platform
Streamlined invoice management – Three-stage system (pending, paid, approved) for booking holds and payments
Reduced manual workload – Sales report feature "took off so much work"
Clear interface – No missed settings changing everything unexpectedly
Easy setup – Homepage checklist made progress visible and trackable
On-site networking success – QR code feature enabled attendees to connect instantly
Quick support response – Issue resolved in five minutes, even after business hours
Professional presentation – "One of the best looking front ends we've had"
Smooth user experience – Both engaging and simple for delegates
Flexible for changes – Handled constant agenda updates throughout planning
Strong networking engagement – Attendees actively used QR codes to connect on-site
Positive attendee feedback – "A lot of the feedback was very positive about the app"
Networking success – "The networking aspect people really enjoyed"
Best-looking front end – Team remarked it was "one of the best looking front ends we've had"
5-minute issue resolution – Support connected to right person immediately, problem solved quickly
Smooth user experience – "Issue free as possible" for delegates
Foundation for growth – Planning to copy and build on event site for next year
"With other event apps, you'll find that there's a setting that you've missed and it will sort of change everything," Tom Russell shares. "Whereas with Eventify it was all very much laid out and very easy to find. The user end for us is very simple."
On the game-changing sales feature: "We pretty much lived there because people would invoice the tickets and we'd need to hold that booking for them and then we need to get payments. Having that three-staged system—pending, paid, and then fully approved and sent off—was really useful. That took off so much work, especially from me."
The future plan? "What would be great is if we could almost copy our site from this year and then just keep adding and adding and adding, making it a lot more filled out and a lot more fun for the user."
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The National Black Police Association Conference is the annual flagship event of the National Black Police Association (NBPA), a professional organization dedicated to supporting Black law enforcement officers and improving policing in diverse communities. The conference brings together officers, leaders, and stakeholders for professional development, networking, and open dialogue on issues such as leadership, community relations, accountability, and justice. It serves as a key platform for sharing best practices and advancing fairness and equity within law enforcement.
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