Thank you for deciding to participate in <EVENT NAME>. As the official organiser, <ORGANISER NAME> assures complete data security and information protection. Cutting-edge data security and data handling policies are followed by us, so that you do not have to worry about anything.
<ORGANISER NAME> collects a set of information from you - the buyer - during the ticket-purchasing process. These information, include, but are not limited to:
Credit card information
Bank account information (if required).
Electronic payment/transaction information.
Please note that only users above the age of <MINIMUM AGE> can purchase tickets to <EVENT NAME>. By purchasing a ticket, you automatically indicate that you are at least <MINIMUM AGE> years old, and as such, are capable to handle all responsibilities as a <EVENT NAME> attendee.
Apart from the above, we also collect ‘aggregate information’ - which refer to the insights obtained from buyer behaviour. This information includes things like your purchase decisions, interactions with notifications, duration of stay on a particular page or section, etc. - and are not ‘personal’ in any way. <ORGANISER NAME> collects such information to gain actionable insights and improve its services as an event organiser, on an ongoing basis.
Why Do We Collect Information?
Personally identifiable information and aggregate information are collected by <ORGANISER NAME> for:
Ensuring smooth, secure service delivery (here, delivery of <EVENT NAME> ticket(s)).
Enabling financial transactions and verifying the same.
Creating and maintaining your user account on the <ORGANISER NAME> platform.
Sending personalised communications, including confirmation email(s) on successful purchase of <EVENT NAME> tickets.
Sharing select promotional material, special offers, and other updates that we feel you might be interested in (you can opt out from such emails).
Enhancing the overall user-experience factor.
In particular, the ‘personally identifiable’ information collected by <ORGANISER NAME> is used for:
Processing ticket bookings (from bookings and payments, to ticket delivery).
Communicating with you via emails (ticket purchase confirmations, event updates, cancellations, etc.).
Handling payment and/or booking-related queries.
Performing sales analyses, tracking transactions, initiating marketing campaigns and more.
<ORGANISER NAME> is fully compliant with the latest GDPR regulations. For delivering seamless event ticketing services to you, we share your data with select authorised and licensed third-party service providers (partners). All partners of <ORGANISER NAME>, including Eventify (eventify.io) are GDPR-compliant.
Data Protection Assurance By <ORGANISER NAME>
We are committed to keeping your personal, financial, and other related information safe at all times. The information you provide is encrypted and stored in our secure database. Please note that <ORGANISER NAME> will never use/copy/sell/share your information to any unauthorised third-party for advertising/marketing purposes without your consent.
We also request you to be vigilant about your own data security while purchasing <EVENT NAME> tickets. Make sure that your account credentials are secure, use a trusted system to complete your transaction(s), and your internet connection is not acting up. In case you feel that your account has been compromised in any way, let us know immediately at <support email id>.
Retention Of Data
<ORGANISER NAME> will retain your personal data for a time-period that is deemed to be ‘reasonably necessary’. However, in general, buyer information is not retained after a period of <number> years. IP addresses are removed after <number> days.
In select circumstances, we might retain buyer details, to settle legal matters, litigations, disputes and the like. The details are removed as soon as the concerned issue(s) are resolved.
What RIGHTS Do You Have?
When you transact with <ORGANISER NAME>, you are protected by all relevant GDPR regulations. The rights you retain are as follows:
Right to information (You can, at any time, demand to know how your information is being used).
Right to access (You can request a copy of all the personal records that we are in possession of).
Right to rectification (You can request changes in personal records, particularly in case of inaccuracies).
Right to erasure (You can instruct us to remove section(s) from your personal records).
Right to processing objections (You can tell us to stop processing your personal data).
The official organiser of <EVENT NAME> is <ORGANISER NAME> (website URL). Please note that, on our website there might be links to third-party entities. <ORGANISER NAME> does not, in any way, vouch for the authenticity, relevance or reliability of facts/opinions/stats present in such external resources.
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